Ecommerce Coordinator

**About us**

Full Line Specialties Inc. is a small business in Surrey, BC V3W 3E8. We are professional, agile, and professional.

Our work environment includes

• Modern office setting
• Food provided
• Modern office setting
• Growth opportunities
• Casual work attire
• On-the-job training
• Company perks
• Safe work environment
• *About us**

Full Line Specialties Inc. is a small business in Surrey, BC V3W 3E8. We are professional, agile, and professional.

Our work environment includes

• Modern office setting
• Food provided
• Modern office setting
• Casual work attire
• On-the-job training
• Company perks
• Safe work environment
• Growth opportunities
• *Position Summary**

The E-Commerce Coordinator’s main role is to provide day-to-day oversight & management of assigned e

• commerce platforms, order processing & inventory management. Additionally, this person works with & supports the sales team so that the customer needs are met in terms of driving e-commerce sales, staying relevant on trends, maintaining inventory as data dictates, oversees website maintenance & web order processing.

E-Commerce Merchandising Coordinators are driven, dedicated self-starters who work to fully understand clients, systems & processes, & loves managing an E-commerce webstores. This person has a positive attitude with the ability to work efficiently, independently or with a team & will be working closely with the Ecommer Programs Director.

• *Position Functions (Daily Responsibilities)**:
• Builds ecommerce stores for corporate clients within our proprietary Ecomm software
• Oversees, executes, & ensures accuracy in the item sku set-up process for web merchandising fromsourcing to sku population on identified e-commerce platforms
• Provides information & direction regarding graphic arts needs for web merchandise
• Regularly reviews merchandise to ensure proper & relative merchandising needs
• Runs Inventory & On-Demand sell-through reports to determine inventory needs, identify top-sellers,identify slow moving inventory, & merchandises accordingly _(all reports are from our proprietary software)_
• Processing of daily web orders
• Places & follows-up on all orders for inventoried merchandise
• Updates e-commerce platforms when inventory is received
• Becomes an expert in the e-commerce platforms’ capabilities & features from our proprietary software
• Reaches out to platform providers on issues which can’t be solved internally
• Handle e-commerce merchandise returns within our software
• Works with dedicated customer service team & fulfillment team
• Attends vendor meetings & shows
• *Product & Services**:
• Stay attuned to & learn about current & trending products, services & technology
• Research, develop & recommend new product & services with an emphasis on creativity
• Strong sense of urgency to meet deadlines & achieve company goals.
• *Team Membership**:
• Work effectively as part of the account team to achieve sales & margin goals
• Participate as a member of the account team to develop creative programs & solutions for clients
• Work in tandem with all internal teams
• Communicate in an effective & timely manner regarding opportunities & client issues
• *Financial & Business Operation**:
• Operate in a financially responsible manner & achieve sales & profit objectives
• Complete assigned reporting & other tasks accurately, professionally & on schedule
• Perform & complete duties as deemed appropriate by management
• Impeccable reputation & a fit with our core values
• *Qualifications (Education, Experience, Skills, Expertise)**:
• A degree in business, marketing, advertising, communications, Ecommerce or related programs is great _(but not required)_, however proven, successful experience is ideal
• Must have some experience communicating with corporate business contacts
• Enjoys working with a team, brainstorming creative ideas, presenting solutions, & creating successhowever can work independently also
• Proficiency in MS Office, Outlook, Order Management Systems, CRM platforms, experience with e-commerce a plus (_but not required, we will teach)Work Style:_
• Business casual appearance with ‘can do’ attitude & a high level of passion to succeed, sense of urgency & a strong level of self-motivation
• Strong written & verbal communication, organizational & time management skills, plus the ability to multi-task
• Strong & consistent ability to prioritize activities within specific time guidelines & handle multiple responsibilities within a specific time frame
• *Physical Demands**:
• Verbal communication & listening
• Grab, pull or bend items to assemble & put into boxes or gift bags when required
• View items at a close & distant range
• Sit for extended periods of time
• Use computers for extended periods of time
• *Working Conditions**:
• Bcorp, CAMSC, CCAB & WBE certified
• Safe office environment
• Local travel to meetings & events with current & prospective clients
• Work alongside a fam