E-commerce Operations Specialist

Company Overview

bObsweep combines luxury living with whimsical family fun. As a pioneer Canadian company in robotics, bObsweep has cleaned roughly a million North American homes since 2011. Innovation and customer service are the two wheels that move bObsweep forward. bObsweep’s robots incorporate more than a decade of tireless R&D in the U.S. and Canada, and are protected by 100+ U.S. patents.

Position Overview

• *Duties**:
• Develop and maintain strong relationships with retail accounts
• Act as the main point of contact for with the retailer buyers
• Identify and pursue new business opportunities within existing accounts
• Conduct market analysis to identify trends and opportunities
• Know (through learning and experience) when to promote and when not to promote
• Collaborate with cross-functional teams to develop sales strategies and achieve targets
• Negotiate contracts and pricing agreements with buyers and assistant buyers
• Provide exceptional customer experience and address any issues or concerns promptly
• Track account activity, performance, plan promotions, and manage sales pipeline
• Prepare sales reports and presentations for management
• Represent company in video meetings, phone calls, and occasionally at the retailer's locations and trade shows

Qualifications

• Bachelor's degree (Preferably in Finance, Accounting, Business, or Engineering)
• Proficiency in spreadsheet software and Excel for data organization and analysis
• Comfortable working with budgets, numbers, and interpreting sales performace metrics
• Attention to detail
• Ability to multitask and prioritize tasks effectively in a fast-paced environment
• Positive attitude, proactive mindset, and willingness to take on new challenges
• Strong negotiation and communication skills
• Ability to analyze market trends and follow business strategies accordingly
• Demonstrated leadership abilities and ability to work independently
• Self initiator, self managed with excellent organizational and time management skills

How to Apply

If you are an ambitious individual and possess the skills and qualifications outlined above, we'd love to hear from you Please submit your resume and a cover letter detailing your relevant experience and why you're the perfect fit for this role.

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned.

• *Benefits**:
• Paid time off
• Work from home

Schedule

• Monday to Friday
• *Education**:
• Bachelor's Degree (required)
• *Experience**:
• B2B sales support: 1 year (preferred)
• *Language**:
• English (required)

Work Location: Hybrid remote in Calgary, AB

Additional pay

• Bonus pay
• *Benefits**:
• Paid time off
• Work from home

Schedule

• Monday to Friday
• Weekends as needed
• *Education**:
• Bachelor's Degree (required)
• *Experience**:
• B2B sales support: 1 year (preferred)
• *Language**:
• English (required)

Work Location: Hybrid remote in Calgary, AB