HR Director / Growth & Marketing Manager

Key ResponsibilitiesHuman Resources (Primary)Lead HR operations including recruiting support, onboarding, employee relations, performance management, and offboardingMaintain clear, compliant HR documentation (personnel files, training records, corrective actions, incident / complaint documentation as applicable)Support leaders with coaching, conflict resolution, and consistent application of workplace expectationsAssist with scheduling / coordination of required trainings and compliance documentationSupport HRIS / payroll collaboration, benefits administration coordination, and leave tracking (as applicable)Promote a positive workplace culture through staff communication, engagement, and recognitionTrack and report key HR metrics (turnover, time-to-hire, retention, training completion)Growth, Outreach & Community PartnershipsBuild and maintain relationships with referral partners and community organizationsCoordinate and attend job fairs, community events, and outreach activities to strengthen recruiting and brand presenceSupport caregiver pipeline development through outreach, candidate follow-up, and improving the applicant experienceHelp develop outreach materials and messaging (flyers, scripts, short presentations) in collaboration with leadershipMaintain an organized tracker / CRM-style log of outreach contacts, follow-ups, and outcomesQualifications37+ years of progressive HR experience (healthcare, home care, or human services preferred)Strong understanding of HR best practices : hiring / onboarding, documentation, employee relations, and performance managementExcellent communication and interpersonal skills; able to build trust with staff at all levelsComfortable representing the organization professionally in community settingsStrong organization, follow-through, and ability to manage multiple priorities in a busy environmentProficiency with Microsoft Office / Google Workspace; experience with HRIS / payroll systems is a plusSHRM-CP / SHRM-SCP or PHR / SPHR preferred but not requiredWork Environment & RequirementsOn-site position in Massachusetts (regular local travel for outreach / events may be required)Ability to maintain confidentiality and handle sensitive information professionallyEvening or occasional weekend outreach events may occur (scheduled in advance)What Success Looks Like (First 90120 Days)HR processes are organized, consistent, and supportive for staff and leadersHiring and onboarding workflows run smoothly with clear documentationEmployee concerns are addressed promptly and respectfullyOutreach activity produces measurable partner engagement and improves the recruiting pipelineBenefits (Customize for Posting)401kPaid time off & paid holidaysProfessional developmentHow to ApplyPlease submit your resume. A brief cover letter is welcome (not required).

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