Director Business Transformation

Director Business Transformation

PRIMARY PURPOSE OF THE ROLE: The Business Transformation Director leads enterprise or business unit–wide transformation programs, shaping strategy and ensuring cross-functional alignment and execution. The Director owns transformation outcomes that materially impact growth, efficiency, and customer experience through AI-enabled operating models.

ESSENTIAL RESPONSIBILITIES MAY INCLUDE

• Leads enterprise or business unit–wide transformation programs aligned with strategic objectives.

• Shapes transformation strategy and translates enterprise priorities into executable roadmaps.

• Sponsors large-scale AI-enabled process redesign and technology enablement initiatives.

• Partners with VPs and executive leaders to align priorities, resources, and outcomes.

• Establishes enterprise-level governance, success metrics, and benefit realization frameworks.

• Drives cultural adoption of data-driven decision-making and continuous improvement.

• Ensures transformation outcomes are embedded into operating models.

• Serves as a trusted advisor with executive presence and strategic insight.

SUPERVISORY RESPONSIBILITIES

• Provides support, guidance, leadership and motivation to promote maximum performance.

• Administers company personnel policies in all areas and follows company staffing standards and training recommendations.

• Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.

QUALIFICATIONS

Master's degree from an accredited college or university preferred. Certifications related to business transformation and/or AI preferred.

Ten (10+) years of experience leading large-scale business transformation initiatives or equivalent combination of education and experience required.Â

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:Â Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:Â Computer keyboarding, travel as required

Auditory/Visual:Â Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.