Account Manager eCommerce

Turn Listings Into Love-at-first-click Experiences.

The eCommerce Account Manager is the engine behind our online marketplaces. You’ll take product listings from “live” to “can’t-ignore,” transforming them into high-performing digital storefronts that drive sales, margin, and customer loyalty.

Benefits

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

This role is perfect for someone who enjoys both big-picture strategy and hands‑on execution. You like rolling up your sleeves, digging into the data, polishing product pages until they shine, and spotting growth opportunities before they show up on a report.

What You’ll Do (aka Where The Magic Happens)

• Build and execute smart, results‑driven sales strategies aligned with company revenue and margin goals.
• Own the product catalog, keeping data accurate, descriptions compelling, and images looking their best.
• Optimize product listings using SEO‑friendly content and keyword strategies that boost visibility and conversion.
• Manage pricing and promotions with a sharp balance of competitiveness and profitability.
• Write and refine engaging product descriptions, marketing copy, and digital content that actually converts.
• Act as the main point of contact for assigned marketplaces and own account performance end to end.
• Monitor account health, resolve customer issues quickly, and protect strong ratings and reviews.
• Analyze performance data, spot trends, and adjust strategies to keep growth moving forward.
• Coordinate inventory planning and forecasting so best‑sellers stay in stock and surprises stay rare.
• Partner with marketing, operations, customer service, and warehouse teams to keep everything running smoothly.
• Jump in wherever needed to support broader eCommerce and business growth.

What You Bring to the Table

• 2+ years of hands‑on eCommerce account management experience.
• Strong written and verbal communication skills (you can explain the “why,” not just the “what”).
• A sharp eye for detail and a talent for creating and optimizing product content.
• Comfort working with data, dashboards, and KPIs to guide decisions.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Familiarity with Google Analytics and Pay‑Per‑Click (PPC) marketing.
• A self‑starter mindset with the ability to manage priorities and deadlines independently.
• A track record of executing strategies that drive real, measurable results.
• A solid understanding of branding, digital marketing, and customer engagement in eCommerce.

Nice to Have (bonus points)

• Experience in outdoor furniture or furniture categories.
• Strong analytical and problem‑solving skills with a growth‑first mindset.
• Familiarity with omni‑channel pricing and promotional alignment.

Pay Range

$27.00 – $32.00 per hour, based on experience.