Digital Commerce Manager

Brief Description
Let’s Grow Together!
Our team of more than 110 trend-setting designers, customer service superheroes, operations pros, and IT and supply chain gurus is expanding. We have a current opening for a Digital Commerce Manager on our eCommerce team in our Chamblee, GA, location. If you are passionate about driving online brand awareness, optimizing the digital purchasing journey, and creating exceptional post-purchase experiences that build lasting customer loyalty, consider joining us as we provide beautiful ceramics and glassware for the event and floral industries, on-trend home decor accents, and exceptional customer service.
In return for your time and talents, we’ll provide a values-driven culture, where team members do the right thing, pursue originality, embrace and drive change, respect every person, give generously, build community through empathy, and infuse passion in all we do. The salary range for this role is expected to begin at $80,000 per year. We offer comprehensive benefits including paid volunteer leave to support you as you give back to the community.
At Accent Decor, we don’t just accept difference — we celebrate it, support it, and thrive on it for the benefit of our team members, our products, and our community. We are proud to be an equal-opportunity workplace.
Accent Decor is seeking a highly talented, data-driven Digital Commerce Manager to join our eCommerce department. Reporting to the director of eCommerce, this strategic and creative role is instrumental in driving digital merchandising initiatives and leveraging data to maximize online sales and optimize the site experience.
This is an exciting role that will challenge you to put yourself in the minds of our customers to build a best-in-class, user-centric merchandising experience that is intuitive, easy to use, and optimized for success. If you have what it takes to be a trend-setter who is energized by analytics and insights and wants to make a big difference in a small-and-growing environment, come join our team.
We’d love to hear from you if you are adaptable, innovative, and your skill set includes:
Digital Merchandising

• Supporting development and owning execution of comprehensive merchandising strategy to maximize online conversion rates.
• Utilizing data-driven insights and analytics to implement personalized merchandising strategies including dynamic content and product recommendations.
• Possessing strong understanding of KPIs for areas of ownership, utilizing data to influence site strategy.
• Collaborating with cross-functional teams, including marketing, merchandising, product development, and creative to align digital merchandising efforts with the overall business objectives.
• Curating and organizing the product catalog to optimize the visual appeal, ensuring an accurate, user-friendly, and intuitive navigation experience.
• Building and maintaining rules for best-in-class site search, browse and navigation experience.
• Implementing best practices for product imagery, descriptions, and placement to maximize customer engagement.
• Leading team in strategy for key marketing click-through experiences (email, social, etc.).
• Owning activation, merch, content update and QA of new product for seasonal go live.
• Demonstrating comprehensive product knowledge by staying informed about the features, specifications, and benefits of our diverse range of products, ensuring the ability to effectively communicate and educate customers, clients, and team members.
  

Analytics & Market Research

• Utilizing web analytics tools to monitor and analyze the performance of digital merchandizing initiatives.
• Providing regular reports and insights to key stakeholders, offering recommendations for optimization and improvement of the digital website.
• Staying abreast of industry trends, competitor strategies, and emerging technologies to continually refine and enhance our digital merchandising approach.
• Conducting regular competitive analyses to identify new opportunities and areas of improvement for our digital website.
• Assisting with regular auditing and testing of website.
  

Campaigns & Site Content

• Driving the success of the merchandising strategies for promotional campaigns, new product launches, and seasonal events.
• Coordinating regular homepage refreshes and landing experiences to maintain a fresh experience for our customers that aligns with the marketing calendar.
• Supporting initiatives such as SEO, analytics tagging, and other various projects needed to optimize the digital experience.
• Updating web content as needed.
  

You’ll stand out from other applicants if you can show:

• Bachelor’s degree in business, marketing, or related field
• 5+ years of proven experience in eCommerce merchandising and product management
• Experience with data analytics and reporting
• Analytical thinker who leverages data to drive decisions and create plans
• Experience with Adobe Commerce/Magento preferred
• Excellent communication and collaboration skills
• Ability to thrive in a fast-paced and dynamic environment
• Driven, resourceful problem-solver and team player with a "no task is too small" attitude
• Willingness to take on additional responsibilities as needed
• Strong project management skills with the ability to manage multiple tasks simultaneously
• Microsoft Excel proficiency (including vlookups, pivot tables, advanced formulas, etc.).
• Self-starter with a deep desire to work in a highly cross-functional and entrepreneurial setting.