About the Role

We are looking for a result-driven Sales & Marketing Manager to lead both sales performance and marketing execution across showrooms and digital channels. This role is critical to drive revenue growth, customer traffic, and brand positioning, while ensuring strong alignment between marketing activities and actual sales results.

Key Responsibilities

1. Sales Growth & Performance

Drive monthly and yearly sales targets across all showrooms
Monitor sales team performance, closing rate, and AOV
Develop strategies to increase:
Walk-in traffic
Conversion rate
Upselling & package sales
Work closely with showroom managers to ensure strong execution on ground

2. Marketing Strategy & Execution

Plan and execute 360° marketing strategy (Online + Offline)
Manage:
Digital Ads (Meta, Google, TikTok)
Social Media & Content
Live Selling & Influencer/KOL
Events & Roadshows
ATL (Radio, Billboard, PR)
Ensure marketing activities generate quality leads and real sales

3. Lead & Funnel Management

Oversee full customer journey:
Lead generation → WhatsApp → Showroom visit → Closing
Improve:
Lead quality
Response speed
Conversion tracking
Work with team on CRM / WhatsApp flow (ManyChat / automation)

4. Campaign & Promotion Planning

Plan monthly campaigns:
Promo packages (Living + Dining + Kitchen)
Seasonal campaigns (Raya, Year End, etc.)
Ensure strong offer + storytelling + urgency
Monitor ROI on all campaigns

5. Team Leadership

Lead Sales & Marketing team including:
Asst Sales Managers / Sale Team
Digital Marketing team
Content & Social Media team
Events / KOL
Set KPI, monitor performance, and coach team
Ensure discipline, SOP compliance, and execution quality

6. Data & Reporting

Track and report weekly:
Sales by showroom
Leads & cost per lead
Conversion rate
AOV (Average Order Value)
Marketing ROI
Use data to optimize campaigns and sales strategy

Requirements

Minimum 5 years experience in Sales / Marketing / Retail Management
Strong understanding of:
Retail sales operations
Digital marketing & ads
Customer behavior
Proven track record in achieving sales targets
Strong leadership, communication & problem-solving skills
Experience in furniture / home living / interior industry is an advantage

Pay: RM6,000.00 - RM7,500.00 per month

Application Question(s)

Whats your expected salary ?

Work Location: In person

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E-commerce Growth Leader | Strategy, P&L, & Optimization

Sale & Marketing Manager