eCommerce Amazon NAM - O'Keeffe's

Job Title: NAM eCommerce Amazon – O’Keeffe’s

Department: Sales

Reports to: VP, eCommerce Sales Date: 8/22/2025

Summary Description

At The Gorilla Glue Company, we're passionate about building strong brands with our fantastic team of employees. We believe in promoting a culture of excellence that empowers, engages, and connects people. The National Account Manager, eCommerce will act as the general manager of our Amazon business, owning a $30–$60M portfolio. This role requires a blend of strategic vision, financial acumen, and hands-on account management to drive profitable growth. The ideal candidate will have deep knowledge of eCommerce, particularly Amazon, retail media, Amazon tools and the ability to partner cross-functionally to deliver results.

What's in it for you?

Thanks to our commitment to creating a supportive and engaged workplace culture, Gorilla Glue has been recognized as a top place to work for 15 years in a row. We offer competitive compensation packages, comprehensive healthcare benefits, and other perks and incentives to ensure our employees feel valued and supported.

Joining the Gorilla Glue family means being part of a team passionate about building strong brands and promoting a culture of excellence. As an employee, you'll be able to help create high-quality products and build brands that people love. Join us in an inspiring workplace where you can belong, grow, and make a difference!

What will your day look like?

Account Management

• Serve as the primary owner of the Amazon account, managing day-to-day operations and long-term growth strategy for the O’Keeffe’s brand.
• Lead weekly Amazon PO reviews, track cuts and actions, and provide summaries to leadership.
• Manage trade spend and coordinate strategy and plans with the Retail Media manager.
• Partner with outside agencies to maximize sales, share, and digital media performance (Search/DSP).
• Build and maintain Vendor Manager relationships with Amazon.

Strategic Planning & Vision

• Develop and execute the Amazon Growth Plan (OGSM framework).
• Create annual strategies across multiple categories, including promotional product plans (Coupons, Deals, Tentpole Events).
• Collaborate with Marketing and Digital eCommerce Marketing to align promotional activity.
• Partner with Finance and Trade Marketing to identify opportunities, manage the P&L, and ensure accretive activities.
• Provide deep insights into POS data, category performance, competitive actions, and market dynamics.

Financial Responsibility

• Own financial reporting, including shipments, POS, forecasts, and demand planning.
• Lead trade spend management and provide visibility into spend effectiveness.
• Manage the Amazon P&L, ensuring profitable growth and budget alignment.
• Deliver reporting on prior year performance, sales calls, and trade spend activity.
• Act as the “one-stop-shop” for financial business insights related to Amazon.
• Utilize advanced Excel, OBI, and database tools to analyze large data sets and provide actionable insights.

What you bring to the table

• Bachelor’s degree required (BS/BA).
• 3–5 years of direct Amazon account management experience.
• Strong financial and analytical acumen, including POS data, forecasting, and trade spend management.
• Proficiency in Excel, OBI, and large dataset manipulation.
• Strong strategic thinker: with proven success in developing and executing eCommerce growth strategies.
• Analytical thinker: comfortable interpreting data to guide decisions.
• Strong prioritization: able to focus on what moves the business today while exploring new opportunities.
• Analytical curiosity: proactively explores data, connects dots, and uncovers insights.
• Consumer mindset: balances eCommerce mechanics with an understanding of consumer behavior.
• Ownership: manages multiple stakeholders while maintaining full responsibility for business results.
• Action-oriented: able to test, measure, document, and adjust quickly.
• Detail-focused: maintains accurate tracking, documentation, and performance records.

Company Values

Must adhere to The Gorilla Glue Company’s Core Values that ensure everyone works together to exceed expectations.

• Have fun, be passionate and show it!
• Act with integrity and respect in all relationships.
• Communicate openly and appreciate the effort of others.
• Embrace knowledge, growth, and change.
• Strive for excellence in what we do every day!