Digital Compliance Manager

As the Digital Compliance Manager, you will provide compliance analysis and guidance to the teams that create and maintain William Hill’s digital platform. You will partner with the Operations, Business Intelligence, Payments & Fraud, Marketing, and Product departments to develop internal controls, research permissible solutions, and generate required reports. You will represent WH to regulators, create and complete internal audits, train employees, and develop relationships with external agencies. You will work with WH senior leadership, legal department and with external advisors to drive proactive alignment to regulations in New Jersey and other states legalizing sports betting and gambling.

What You Will Do

· Stay up-to-date with legal rulings, precedent, and competitor activity in states where WH is active

· Interpret regulatory requirements in new states that legalize digital gambling and manage any team expansion required

· Create a process of marketing communications approval, and deliver timely approvals & feedback to marketing teams & external agencies involved

· Create and manage internal controls and audit compliance against such controls within the digital business

· Write jurisdiction-specific promotional submissions/promotional terms and conditions in a timely, accurate, and correctly formatted fashion

· Ensure that promotional campaigns, affiliate agreements, and product releases are compliant with applicable gambling regulations

· Manage all regular compliance with our Internet Gaming Manager, and appropriate federal and state regulatory agencies

· Ensure that the digital business is aligned with compliance’s best practices across William Hill US, including our retail locations, across all states

· Analyze customer data and case learnings to continuously improve compliance

· Build and promote positive relationships with external partners, suppliers, and stakeholders

· Research allowability of proposed product enhancements and system integrations

· Represent William Hill to external agencies, including regulatory bodies and other government agencies

· Review on-site content, such as House Rules, Terms, and Conditions, Privacy Policy

· Analyze suspicious activity reports and lead weekly SARCom meetings

· Provide compliance guidance to Operations, Marketing, Customer Support, Development, Payments & Fraud teams

· Generate Incident Reports based upon investigations into system outages

· Complete weekly audit of Responsible Gaming activities, including Customer Support contacts and regulatory submissions

· Respond to inquiries or requests for comment from regulators or other agencies

· Review customer complaints and submit to DGE

· Present Compliance introduction at Orientation

· Any other duties as assigned given the rapidly evolving regulatory landscape

What You Will Need

· Law or law based degree qualification is required

· An interest in sports betting and gambling is preferable

· Experience working in the Casino / Gambling industry in a legal or compliance related role is required

· Specific New Jersey regulation experience is a significant advantage

· Great interpersonal skills and ability to establish trusted relationships with regulators

· Well organized, able to prioritize work

· Efficient and confident communicator, strong collaboration and influencing skills

William Hill provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, gender identity or expression, marital status, civil union/domestic partnership status, familial status, domestic violence victim status, or any other legally recognized protected basis under federal, state or local laws. William Hill complies with applicable federal, state, and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.