[Remote] Digital Business Analyst – Portal / WXP

Note: The job is a remote job and is open to candidates in USA. RAIS USA is seeking an experienced Business Analyst with strong Portal and Web Experience Platform expertise to support the design and optimization of customer-facing digital portals. The role involves collaborating with stakeholders and teams to deliver high-quality digital experiences through comprehensive documentation and analysis of customer journeys.

Responsibilities

• Gather and document business, functional, and non-functional requirements for portal and WXP applications
• Work closely with product owners, UX designers, and developers
• Create and maintain:
• BRD, FRD, SRS
• User stories, acceptance criteria
• Process flows, wireframes, and site maps
• Analyse customer journeys, digital interactions, and personalisation needs
• Support CMS, WCM, and WXP integrations
• Collaborate with QA and UAT teams for testing and validation
• Coordinate portal enhancements, upgrades, and production releases
• Ensure alignment with: Digital accessibility standards
• SEO best practices
• Security and compliance requirements
• Participate in Agile ceremonies (Sprint planning, grooming, stand-ups, retrospectives)

Skills

• 5+ years of Business Analyst experience
• Strong hands-on experience with Digital Portals
• Strong hands-on experience with Web Experience Platforms (WXP)
• Strong hands-on experience with CMS/WCM tools
• Experience working with Adobe Experience Manager (AEM), Liferay, Sitecore, Drupal, or similar platforms
• Strong understanding of Web services, APIs, microservices
• Strong understanding of Authentication & authorization (SSO, OAuth)
• Proficiency in JIRA, Confluence
• Proficiency in MS Visio, Lucidchart
• Proficiency in SQL (basic to intermediate)
• Excellent communication, documentation & stakeholder management skills

Company Overview

• 🖥️RAIS USA 📩[email protected] 🌐raisusa.com 📲+1 608 296 9349 📍6709 Raymond Rd STE 159, Madison, WI 53719. It was founded in undefined, and is headquartered in , with a workforce of 11-50 employees. Its website is https://raisusa.com/.

Company H1B Sponsorship

• RAIS USA has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2024. Please note that this does not guarantee sponsorship for this specific role.