Vice President Business Transformation

About the position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Vice President Business Transformation PRIMARY PURPOSE: The Vice President Business Transformation leads major business processes and supports functions that execute the company’s strategies. This role is responsible for delivering results for a core function or multiple areas of a business unit through subordinate managers and senior professionals. The VP partners with senior leaders to identify and prioritize high-impact opportunities, orchestrates cross-functional execution, and drives adoption of innovative, data-driven solutions. The VP sets or changes operational plans and goals for their area, ensuring alignment with enterprise objectives and fostering a culture of accountability and continuous improvement.

Responsibilities

• Leads transformation initiatives that support business unit growth objectives and deliver measurable impact through structured execution and strategic alignment.
• Partners with divisional and functional leaders to identify and focus on high-value, enterprise-critical initiatives that advance organizational priorities.
• Designs and delivers transformation programs by coordinating cross-functional teams, ensuring seamless execution and alignment with strategic goals.
• Leads process redesign efforts with an emphasis on data-driven thinking and technology enablement to enhance efficiency and unlock innovation.
• Accelerates deployment of innovative solutions by identifying, prioritizing, and implementing high-impact use cases in collaboration with technology and business leaders.
• Applies analytical rigor to diagnose root causes, solve complex business problems, and inform data-backed decision-making.
• Drives adoption and cultural alignment by executing proactive change management strategies and engaging stakeholders at all levels.
• Serves as a trusted advisor by bringing strategic insight, executive presence, and clear, compelling communication to leadership discussions.
• Tracks outcomes, manages risks, and embeds a culture of continuous improvement into all transformation efforts to ensure long-term success.
• Performs other duties as assigned.
• Travels as required (up to 30%).
• Responsible for results delivered for a core function or multiple areas of a business unit through subordinate managers and/or senior professionals.
• Builds and leads high-performing teams, fostering a culture of accountability, innovation, and continuous learning.
• Aligns diverse teams around shared goals, breaking silos and enabling seamless execution of transformation initiatives.
• Provides support, guidance, leadership, and motivation to promote maximum performance.
• Administers company personnel policies and follows staffing standards and training recommendations.
• Interviews, hires, and establishes colleague performance development plans; conducts performance discussions.

Requirements

• Bachelor's degree Business Administration, Finance, Economics, Management, or a related discipline from an accredited college or university preferred.
• Licenses as needed.
• Certification one of the following areas required (e.g., Project Management Professional (PMP), Program Management Professional (PgMP), Certified Business Transformation Professional (CBTP), Change Management Certified Professional, Six Sigma).
• Ten (10) years of related experience in business transformation, with several years in a management role having significant business impact or equivalent combination of education and experience required.
• Experience in management consulting and/or enterprise transformation roles within B2B environments required.
• Proven track record in strategy execution, analytics initiatives, and large-scale change programs
• Strong collaboration, influence, and communication skills with ability to operate at senior leadership level
• Analytical, innovative, and comfortable navigating ambiguity in complex organizations
• Applied knowledge of technology-enabled operating models and data dependencies
• Excellent oral and written communication skills, including presentation skills
• Proven management/leadership and negotiating skill
• Ability to create and complete comprehensive, accurate, and constructive written reports
• Ability to work in a team environment and meet or exceed performance competencies

Nice-to-haves

• Experience in the financial services sector (insurance, banking) highly preferred.