HVAC Office/Marketing manager

• *Overview**

Join our dynamic team as an HVAC Office Manager, where you'll lead the administrative operations of our HVAC service company with energy and enthusiasm. This pivotal role combines office management and team supervision to ensure smooth daily functions. Your proactive approach will help streamline processes, support our technicians, and enhance customer satisfaction. If you thrive in a fast-paced environment and excel at multitasking with a positive attitude, this is the perfect opportunity to make a significant impact!

• *Responsibilities**
• **Oversee daily office operations, including scheduling appointments, managing calendars, and coordinating service calls for HVAC projects**
• **Supervise administrative staff and support team members with training, development, and performance management**
• **Handle bookkeeping tasks such as invoicing, payroll processing using QuickBooks, and maintaining accurate financial records**
• **Responsible for creating and posting social media content to all social platforms**
• **Keeping a marketing budget and collaborating with our third party Marketing agency SCORPION to optimize efficiency**
• **Be proficient using Microsoft EXCEL/WORD**
• **Coordinate human resources activities including onboarding new employees, maintaining personnel files, and addressing employee inquiries**
• **Maintain organized filing systems for service records, permits, warranties, and other essential documentation**
• **Manage front desk duties including multi-line phone systems, greeting clients professionally, and providing excellent phone etiquette**
• **Proven experience in office management within an HVAC or related technical service environment**
• **Supervising experience with strong leadership skills to motivate and guide staff effectively**
• **Proficiency in QuickBooks for bookkeeping, payroll processing, and financial reporting**
• **Excellent schedule management skills to coordinate multiple projects and appointments efficiently**
• **Knowledge of human resources procedures including hiring processes, employee relations, and compliance standards**
• **Exceptional communication skills with the ability to convey information clearly and professionally**
• **Highly organized with keen attention to detail in filing, record keeping, and administrative tasks**
• **Familiarity with office experience tools such as multi-line phone systems, calendar management software, and clerical procedures**
• **Ability to train team members on office protocols and develop ongoing training initiativesThis role offers an exciting opportunity to lead a vital part of our HVAC operations while fostering a positive work environment. We value energetic professionals who are dedicated to excellence in office management and customer service. Join us to help keep our operations running smoothly while advancing your career in a supportive and fast-paced setting!**

Pay: $55,000.00 - $85,000.00 per year

Benefits

• Health insurance
• Professional development assistance

Experience

• HVAC: 3 years (Required)

Work Location: In person