Marketing & Operations Assistant

As our Marketing & Operations Assistant , you’ll support the day-to-day systems that help bring data storytelling to millions.

About Visual Capitalist

At Visual Capitalist, our mission is simple: Make the World’s Data More Discoverable.

Since 2011, we’ve combined art, data, and storytelling to make complex topics easier to understand. As one of the fastest growing media companies, we publish data-driven visuals focused on markets, technology, energy, and global macro trends shaping the world.

Today, our work generates over 15 million monthly site visits and reaches more than half a million email subscribers globally.

The Role

This is an entry-level role for someone who wants meaningful exposure to how a modern, data media company operates.

You’ll report to the Marketing Manager and support the day-to-day execution across email marketing, website updates, customer support, and operational coordination.

If you enjoy variety and want to build foundational experience, this role is for you.

What You’ll Own

Email & Distribution

Build and schedule recurring newsletters across Visual Capitalist and related channels Manage internal promotions and placements within campaigns Support marketing campaigns through coordination and execution

Website & Content Updates

Maintain the online archive for our premium subscription Make timely content updates as required

Customer & Licensing Support

Serve as a reliable first point of contact for customer inquiries Help troubleshoot and resolve common issues, coordinating internally when needed Coordinate licensing requests, including organizing and delivering approved files Keep support tools and internal systems organized and up to date

Operations & Coordination

Support the coordination of external events, team activities, and related logistics Assist with expense tracking and day-to-day administrative organization

Who You Are

You’re early in your career and eager to learn. You don’t need to have all the answers but you’re curious, dependable, and willing to take ownership.

You’re organized and comfortable juggling different types of work. You notice details, anticipate what needs attention, and take pride in making things run smoothly.

You communicate clearly, follow through on commitments, and thrive in a small, fast-paced team where everyone contributes.

You bring

1–2 years of experience in marketing, communications, admin, or operations (internships count) Comfort learning and working with software platforms and internal systems (e.g. Mailchimp, WordPress, Freshdesk) Attention to detail and accuracy Strong written and verbal communication skills The ability to manage multiple tasks and meet deadlines Initiative and a willingness to ask questions

Nice to have

Experience in a startup or small-team environment Interest in media, publishing, or digital marketing Curiosity about AI tools that improve workflow efficiency

Compensation

The approximate salary range for this role is $40,000–$50,000 CAD, depending on experience and scope alignment.

In addition to base salary, we offer

3 weeks annual vacation + birthday day off Extended health benefits Annual Health Spending Account Flexible work environment Dog-friendly Gastown office with free breakfast and snacks Summer Friday half-days Weekly ‘Happy Hour’ and team social events

Interview Process

Stage 1: 45-minute video interview

Stage 2: 60-minute final conversation

How to Apply

If this role excites you, please upload a PDF that includes:

Your resume A clickable link to a 1–2 minute video explaining why this role interests you and where you see yourself in five years

Please ensure your video link is accessible (Loom, YouTube unlisted, or Google Drive set to “Anyone with link can view”). Applications without a working video link will not be considered.

Our ideal situation is to hire someone in the Greater Vancouver area who can work hybrid (1-2 days in office per week), but candidates in other places in Canada may be considered.

Join the visual revolution