Group Manager, Transformation Officer

Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for talented team members who want to Dream. Do. Grow. with us.

An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

Who we're looking for

The Transformation Office for Toyota Financial Services is looking for a passionate, qualified, and highly motivated Group Manager, Transformation Officer.

Reporting to the Chief Transformation Officer, the person in this role will exhibit exceptional strategic vision, stakeholder management, and the ability to influence a complex, matrixed organization. Partnering with the highest levels of leadership, the Transformation Officer will help transform TFS operating model, leading cross-functional teams to deliver measurable business outcomes, navigating ambiguity, and ensuring alignment with corporate values and priorities.

What you'll be doing

Develop and execute transformation initiatives through structured process involving:

• Assessing business performance
• Developing perspective on drivers, roadblocks, and issues in process, technology, talent, organizational structure, and culture
• Developing a top-down view of the business impact and value at risk
• Creating the end state vision to capture value (customer journey, process, etc.)
• Mobilizing a planning team to develop a detailed plan and roadmap to capture opportunity
• Setting appropriately aggressive targets and measuring progress

Change Management

• Lead a major transformation initiative, ensuring the alignment of people, processes, and technology
• Foster an environment of continuous improvement, collaboration, and innovation across all business functions
• Implement best practices for change management, stakeholder engagement, and risk mitigation
• Develop team members through partnering during transformational efforts

Performance Analysis and Reporting

• Provide strategic insight, analytics, and assessment of change initiatives
• Generate and provide reports, dashboards and presentations that clearly summarize results and implications/recommendations to key stakeholders to inform decision making
• Provide strategic and analytical support on special projects and ad-hoc analyses at the request of the E leadership team
• Monitor change initiative success and outcomes through analyzing operational performance leveraging key performance indicators, business trends and business development
• Oversee and direct development and usage of appropriate forecasting models to monitor impact vs. baseline
• Develop and maintain data and d used in reporting to ensure that OKR's are represented
• Synthesize analytical results and develop, recommend, and implement business strategies that improve decisions, assist in managing risk, meet business goals, and improve performance
• Continuously improve processes and systems to maximize efficiency and effectiveness

Collaboration

• Partner with business unit leaders to identify and prioritize transformation opportunities
• Establish a governance framework to oversee program execution, resource allocation, and performance measurement
• Ensure consistent communication of transformation objectives, milestones, and results across the organization

What you bring

• Extensive experience with enterprise transformations, preferably outside of Toyota
• Ability and willingness to travel as needed (less than 20% of the time expected)

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members' efforts to dream, do and grow without questioning that they belong.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to [email protected].