Broadband & Digital Equity (BDE) Tech Intern (NCS) - BCIT

THIS IS A NON-CIVIL SERVICE POSITION Hiring Salary: $15.00 Hourly Get to Know Us Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits Job Summary The Office of Broadband and Digital Equity (BDE) is seeking a high school or college intern to support the BDE Tech Team. This internship offers hands-on experience with the expansion, support, and maintenance of the FreeBmoreWiFi broadband network, a free public Wi-Fi service deployed at select recreation centers, senior centers, and community hubs across Baltimore. The intern will also gain exposure to project management and senior-level management operations. Essential Functions Support of project management practices and processes Support of team scrum practices and processes Support of network engineering activities such as network monitoring, issue troubleshooting, issue remediation, and quality assurance and maintenance activities Support of performance reporting and metrics Support of BDE program events Minimum Qualifications: For high school students: An interest in pursuing a career in information technology, an associated apprenticeship or technical training, or a college degree. High school graduates: An interest in pursing a career or higher education (college or professional training) in information technology. College students: Currently pursuing a bachelor's degree in an associated information technology or computer science field. Eligibility Requirements: Currently attend a Maryland high school as a junior/senior Currently attend a Maryland higher education institution Graduated from a Maryland high school, but currently attend a non-Maryland higher education institution Graduated from a Maryland high school, and is currently enrolled or graduated from a career technical training program Knowledge, Skills, and Abilities: Strong analytical and problem-solving skills Excellent communication and presentation skills Ability to work independently and within a team Detail-oriented with a structured approach to tasks Ability to manage time effectively and meet deadlines Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Teams Additional Information Background Check Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed. Probation All persons, including current City employees, selected for this position must complete a mandatory six-month probation. Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application. BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER In the City of Baltimore we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more? Explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! Questions regarding the application process should be directed to the Department of Human Resources Office of Recruitment at (410) 396-3860, 711 (TTY), 7 E. Redwood Street, 16th Floor, Baltimore, MD 21202 or send an email to Recruitment