Senior Manager - Customer Marketing

Position Overview

Join a high growth team shaping the future of influenza prevention. Our North America organization is expanding rapidly and is looking for bold, customer-obsessed marketing leaders to help accelerate our growth. At CSL Seqirus—one of the world’s largest influenza vaccine providers—we are on a mission to lessen the burden of influenza worldwide. As a Senior Manager of Customer Marketing, you will play a pivotal role in driving our U.S. growth strategy by translating deep customer insights into targeted strategies, activating high-value tactics across key segments, and partnering with cross-functional stakeholders to champion the customer’s voice.

Key Responsibilities

• Collaborate with segment leads to develop customer-specific marketing tactics that align with brand and business objectives.
• Create targeted messaging for field sales teams to provide customers with relevant information year-round in support of immunization campaigns.
• Provide field teams with tools, training, and customized resources to help manage annual immunization campaigns.
• Lead a team of field sales champions to gather feedback on sales execution and enhance field sales tools.
• Act as the marketing lead for managing CSL Seqirus’ e-commerce platform, flu360.com.
• Develop Group Purchasing Organization (GPO) and Physician Buying Group (PBG) communication plans.
• Coordinate with policy teams and advocacy groups to implement tactics impacting key customer segments.

Required Qualifications

• Bachelor’s degree in Marketing, Business, Life Sciences, or a related field.
• 5+ years of experience in pharmaceutical marketing, commercial strategy, or customer insights.
• Experience working with key CSL Seqirus customer segments and data-driven marketing.
• Strong understanding of the vaccine commercialization environment.
• Proven ability to lead cross-functional initiatives within a highly regulated industry.
• Sales experience is a plus but not required.

Preferred Qualifications

• A strategic thinker with strong analytical skills.
• A compelling communicator who can influence without authority.
• A customer advocate with curiosity and a growth mindset.
• Detail oriented, agile, and energized by fast-paced environments.
• Driven to make a real-world impact through innovative work.

Benefits & Perks

• Salary: $150,000 - $185,000 per year
• Compensation: Total compensation may also include incentive compensation and equity.
• Location: North America
• Schedule: Hybrid
• Benefits: For more information on CSL benefits, please visit How CSL Supports Your Well-being | CSL.