Retail Sales Assistant & E-Commerce Associate

About Us

At Bella Casa Design Centre Ltd, we pride ourselves on being a cornerstone of the Crestwood Mall community. We are “All About Home” with luxurious products, from gourmet kitchenware and luxury Egyptian cotton bedding to custom drapery, blinds, and professional interior design services—if our customers need it, we source it. Our promise is to offer the finest products paired with exceptional, personalized service.

Job Summary

We are seeking a high-energy, creative, and professional individual to join our sales team! As an upper-end boutique, we focus on creating a warm, sophisticated, and upbeat environment for both our staff and our customers.

The successful candidate will be a self-starter with a flair for design who will report directly to the Store Owner. We are looking for someone who takes pride in the store’s presentation and possesses natural creativity and the social intelligence to build instant rapport with our discerning clientele.

Hours: Permanent Part-Time (Approximately 8 to 15 hours/week). Must be available for Flexible shifts and some weekends.

Location: In-person (Crestwood Mall).

Responsibilities and Duties

• Customer Excellence: Welcome customers with a genuine, friendly energy; assess their needs and provide expert information on our premium product features.
• Sales & Special Orders: Provide quotes and create/follow up on special orders with suppliers to ensure a seamless customer experience.
• Store Ownership: Proactively assist in keeping the sales floor immaculate, including creating product displays and merchandising.
• Digital Support: Utilize store "downtime" to independently update our webstore (pricing, new arrivals) and assist with social media marketing (Instagram/Facebook).
• Operational Precision: Process POS transactions, package online orders, and receive/price new inventory using Lightspeed POS.
• Professional Alignment: Maintain a positive, collaborative, and upbeat "vibe" behind the counter, ensuring store energy remains high even during slower periods.

Qualifications and Skills

• Preference to 2–4 years of experience in high-end retail sales or a similar customer-facing role. Interior Design experience would definitely be an asset.
• High Social Intelligence: A natural "people person" with a friendly, energetic personality and a professional tone.
• Technical Proficiency: Experience with computerized POS systems (preferably Lightspeed) and browser-based webstore management. As well as social media.
• Proactive Mindset: A self-motivated individual who identifies what needs to be done (cleaning, organizing, web updates) without needing constant direction.
• Passion for Design: A genuine enthusiasm for home décor, high-end linens, and gourmet cooking.
• Communication: Strong, direct interpersonal skills; able to take feedback professionally and align with the owner’s vision for the store.
• Reliability: Availability for flexible shifts, including some weekends.

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Work Location: In person

Benefits

• Competitive staff discount.
• A beautiful, high-end work environment.
• Working directly with an owner who values independence and professional growth.

Job Types: Permanent, Part-time

Part-time hours: 8-15 per week

Pay: From $18.00 per hour

Benefits

• Store discount

Flexible language requirement

• French not required

Shift

• Day shift

Work days

• Monday to Friday
• Weekend availability

Experience

• high end retail: 2 years (required)

Work Location: In person