Ecommerce Manager

We’re seeking a dedicated Ecommerce Manager who is committed to delivering exceptional customer service. The ideal candidate will ensure that our web experience is engaging, SEO-optimized, and visually compelling. This role requires a self-starter who is detail-oriented, adaptable, and thrives in a fast-paced environment.

Key Responsibilities

• Develop and execute merchandising, promotional, and content strategies to boost sales.
• Efficiently operate within the Magento eCommerce platform.
• Maintain fresh, fully developed, and expertly edited web content that is SEO-optimized and supplemented with high-quality images and videos as needed.
• Ensure new pages are user-friendly and properly linked with existing pages.
• Build the web assortment presentation under the direction of the Director, managing SKUs, product copy, images, and other product attributes.
• Collaborate with developers to resolve technical issues and develop automated website features.
• Optimize web content for end-user performance, which may include reformatting text, assuring hyperlink integrity, transferring and translating files, and posting new material to the page involving HTML scripting.
• Utilize SEO and SEM analytics to optimize page content, metadata, keywords, and layout.
• Identify and rectify content problems, including broken links, typographical errors, and formatting inconsistencies. Compile, analyze, and report statistics regarding all relevant website metrics.
• Proficiently cross-reference with MS Excel to mine voluminous data for specific details and upload information onto prescribed databases.
• Ensure new pages are user-friendly and properly linked with existing pages.

Additional Duties

• Collaborate cross-functionally with graphics/editing experts and photographers to create, update, and manage products, photographs, promotions, content, and storefront taxonomy and data.
• Identify trends and category highlights for banners, emails, and social media using Google Analytics, sales reports, and consumer studies.
• Manage the monthly editorial calendar, overseeing seasonal product processes, email deployment, promotions, and site enhancements.
• Collaborate on a universal content strategy across social media platforms, blogs, and search marketing.

Experience and Qualifications

• Understanding of the disciplines required to drive traffic to retail websites (email marketing, link generation, SEO, etc.).
• 3+ years of experience working with major Ecommerce platforms.
• Experience with the tools needed to manage and display content.
• Excellent written skills with knowledge of jewelry terms.
• Proficiency in Excel.
• Working knowledge of the Magento CMS platform.
• Ability to multitask in a fast-paced environment.
• Basic understanding of content categorization and structure, content development, distribution, and measurement. Willingness to work in a multicultural environment.
• We look forward to welcoming a new member to our team who will help us enhance our online presence and drive our success to new heights.

Application Process

Please and cover letter to [email protected]. We look forward to learning more about your qualifications for this exciting opportunity.