DIRECTOR OF E-COMMERCE

Head of E-Commerce / Director of E-Commerce

Compensation: ~$100,000 base salary (+/- depending on experience)

The Role

Head of E-Commerce / Director of E-Commerce to scale our marketplace business across Amazon, eBay, Walmart, Newegg, and Back Market. This is a leadership role with real ownership—focused on scalability, efficiency, and growth (not just maintaining the current state).

You’ll lead and develop a team of ~10 while driving operational transformation, systems rollout, and marketplace performance.

Two Main Priorities

1) Inventory management software selection + rollout ( You will be selecting and implementing one)

• Lead selection, implementation, and company-wide rollout of an inventory management system
• Build the operating process around it (receiving → grading → stocking → listing → shipping)
• Train the team and drive adoption (SOPs, accountability, reporting)

2) Leverage automation + AI to improve efficiency & performance

• Implement automation/AI tools to improve:
• listing speed/quality
• pricing & repricing logic
• order workflow and exception handling
• inventory sync across channels
• performance reporting and decision-making

Key Responsibilities

• Lead and manage an e-commerce team (~10): hiring, training, workflows, KPIs, accountability
• Drive platform expansion & optimization across Amazon/eBay/Walmart/Newegg/Back Market
• Implement multi-channel listing + synchronization tools and best practices
• Improve shipping methods (speed, cost, accuracy, carrier strategy, packaging standards)
• Own inventory forecasting, turn-rate targets, and availability accuracy
• Ensure marketplace compliance (policies, restrictions, performance metrics, returns)
• Build scalable SOPs and reporting dashboards to support growth

Ideal Candidate Profile

You’re a fit if you have

• Managed $2M–$10M+ annual e-commerce revenue (marketplaces preferred)
• Led teams of 5–15 (operations + listing + customer/order workflows)
• Implemented or overseen:
• Inventory management systems
• Multi-channel listing tools (ChannelAdvisor, Sellbrite, Linnworks, etc.)
• Strong understanding of:
• marketplace rules/compliance
• inventory forecasting
• automation & process optimization

Bonus points for

• Electronics / refurbished / resale marketplace experience
• Experience cleaning up messy catalogs/inventory data and standardizing processes

What Success Looks Like

• Inventory system goes live with strong adoption, clean data, and measurable accuracy gains
• Faster listing throughput, fewer order errors, better sync across marketplaces
• Improved shipping cost per order + faster handling times
• Sales growth driven by expansion + stronger operational execution (not just “more listings”)

Job Type: Full-time

Pay: $75,000.00 - $100,000.00 per year

Work Location: In person