Senior E-Commerce Manager, Retail and Consumer Goods

Join Us in Shaping the Future of Commerce!

Are you ready to become part of a dynamic team that is defining the future of commerce? As a Senior E-Commerce Manager for AWS, you will be at the forefront of the booming AI-driven retail landscape. Your role will focus on helping iconic brands transform their connections with customers, scaling their businesses, and unlocking new possibilities through AWS.

Your Role: Lead at the innovative intersection of AI and commerce, where your insights will craft the future of business growth on AWS.

Key Responsibilities

• Customer Advocacy: Act as the primary advocate for e-commerce customers, understanding their unique challenges and delivering tailored AWS solutions that promote growth and loyalty.
• Building Trust: Engage with C-level executives from top retail and e-commerce firms to foster trusted relationships and drive strategic priorities that yield measurable results, like increased revenue and operational efficiency through AWS.
• Visionary Thinking: Promote an inspiring vision on how AI and cloud-native technologies can reshape commerce, motivating both customers and internal teams to seize transformative opportunities.
• Account Management: Take ownership of the sales and customer success cycles for key e-commerce accounts, driving pipeline growth, speeding up deal closure, and ensuring customers capture the full value of their AWS investments.
• Team Development: Recruit, mentor, and lead a high-performing team, nurturing a culture of excellence and customer-first thinking that elevates organizational performance.
• Agility: Foster a sense of urgency in a fast-paced market and make quick, informed decisions to leverage emerging AI and e-commerce trends for competitive advantage.

A Day in Your Life

Your day kicks off with a briefing to a Fortune 500 retailer's CEO on innovative ways to leverage AI for new revenue opportunities via AWS. Midday, you collaborate with internal leaders to refine AWS’s e-commerce strategy, while afternoons are dedicated to mentoring your team and inspiring a culture of inclusivity and innovation. Each day will see you making impactful progress, whether it's securing a crucial customer win or empowering your team.

About Our Team

Join a vibrant group of over 100 self-motivated professionals who thrive on competition and winning. At AWS, we are proactive in creating opportunities and deeply focused on delivering customer success, fueled by passion and innovation.

Why Choose AWS?

As the world’s leading cloud platform, AWS continues to innovate and evolve, providing comprehensive and trusted solutions that empower businesses of all sizes, from startups to Fortune 500 companies.

Inclusive Culture: We prioritize an inclusive, supportive environment where individual differences are celebrated.

Career Advancement: We are committed to your growth with ongoing mentorship and professional development resources.

Work-Life Harmony: We value your balance, offering flexible working arrangements to ensure you can thrive both at work and at home.

Basic Qualifications

• 10+ years in technology sales, business development, or a related field.
• 7+ years of experience managing sales teams.
• Proven track record in hiring and leading teams specializing in enterprise customer acquisition and management.

Preferred Qualifications

• 10+ years in direct sales or business development in software, cloud, or SaaS, focused on C-level executives.
• Experience in e-commerce, high-tech, or retail, preferably in management consulting.
• Skilled at engaging and influencing C-level executives, both business and technical.
• Bachelor’s degree; MBA is highly desired.

Compensation and Benefits

Your compensation package may include sign-on bonuses, stock options, and sales incentives, with final compensation based on experience and qualifications. AWS contributes to comprehensive health benefits, 401(k) plans, and generous leave policies. The annual salary ranges depending on location, with specific figures for San Francisco ($205,700 - $278,200), Atlanta ($187,000 - $252,900), Boston ($187,000 - $252,900), and New York ($205,700 - $278,200).

We are committed to fostering an inclusive workplace and welcome applications from all qualified candidates.