Copywriter (Content & Digital Marketing)

Copywriter / Content Executive (In-House)

Wolverhampton | Full Time | £27,000–£39,000

The Big Phone Store is looking for a strong in-house writer to join our team full-time in Wolverhampton.

We need someone who can take a brief, understand the goal, learn our terminology quickly, and produce clear, accurate, well-structured content across different parts of the business.

This role is not limited to e-commerce.

You could be writing

• Website content
• Articles
• Sales materials
• Email copy
• Customer-facing messaging
• Internal communications
• Supplier/corporate content

The key requirement is simple: you must be able to write properly.

We are looking for someone with an excellent grasp of written English who takes pride in quality and can produce work that makes sense, reads well, and is ready to use.

What You’ll Be Doing

You’ll create and improve content across a wide range of business needs, including:

• Website pages and landing page copy
• Articles, guides and blog content
• Product/category messaging
• Sales and marketing materials (leaflets, brochures, one-pagers)
• Email copy and campaign messaging
• Internal communications and business documents
• Supplier / corporate-facing written content
• Editing and rewriting existing content for clarity, grammar, structure and accuracy

You’ll be expected to work from briefs and rough notes, ask good questions when needed, and turn ideas into polished content.

What We’re Looking For

Must-have

• Excellent written English (grammar, punctuation, structure and clarity)
• Strong attention to detail
• Ability to write for different audiences (consumer, corporate, internal, supplier)
• Ability to understand new terminology and business subjects quickly
• Ability to take a brief and work independently
• Strong logic and structure in your writing
• High standards you do not submit sloppy work

Preferred (not essential)

• SEO content experience
• eCommerce content experience
• Email marketing copy experience
• Experience writing in technical, product-led or operational businesses

SEO is helpful, but it is not the priority. Writing quality is.

AI Use (Important)

We use modern tools, including AI, but there is a clear standard:

• Using AI to support research, ideas, structure or direction is fine
• Submitting generic AI-written content as finished work is not acceptable

Anyone can generate text. We need someone who can think, edit, shape, and improve it.

Who This Role Suits

This role suits someone who

• Enjoys writing and rewriting until it’s right
• Spots weak grammar and poor structure quickly
• Can adapt tone depending on the audience
• Can turn rough information into clear, usable content
• Takes ownership of quality
• Does not need constant step-by-step instruction

This role will not suit someone who needs to be hand-held through every task.

Salary & Progression

• £27,000–£39,000 starting (Depending on experience)
• Regular performance reviews
• Clear progression as the business grows

Perks & Benefits

• Up to 28 days paid holiday
• Birthday off (after year 2, no annual leave used)
• Extra day of annual leave every year from year 2
• Free onsite parking
• Private pension scheme
• Salary sacrifice schemes
• Staff discounts on tech
• Team socials and days out
• Equal opportunities employer (est. 1999)
• Recession-proof, sustainable industry

We care more about the quality of your writing and your ability to learn than your formal qualifications.