E-commerce and Digital Marketing Executive

Job Scope / Key Responsibilities

E-Commerce Management

• Manage and update products, pricing, and promotions on e-commerce platforms (e.g., Shopee, Lazada, TikTok).
• Monitor stock levels, sales performance, and order fulfillment processes.
• Handle customer inquiries, reviews, and after-sales service on online platforms.
• Coordinate with logistics and warehouse teams to ensure smooth delivery and inventory accuracy.
• Analyze e-commerce performance metrics and propose improvements.

Digital Marketing

• Plan and execute digital marketing campaigns across platforms (Google Ads, Facebook/Instagram Ads, TikTok Ads).
• Create engaging content and visuals for online ads, social media, and websites.
• Manage social media accounts: schedule posts, grow followers, and engage with audiences.
• Implement SEO/SEM strategies to increase online visibility and traffic.
• Monitor campaign performance using tools like Google Analytics, Meta Business Suite, etc.
• Plan and execute email marketing and remarketing campaigns.

Reporting & Coordination

• Prepare monthly reports on sales, traffic, and digital campaign performance.
• Collaborate with designers, content creator, and sales teams to align marketing strategies.
• Stay updated with industry trends, competitor activity, and platform updates.

Education Qualification

Diploma or Bachelor's Degree in one of the following or related fields:

• Marketing
• Mass Communication
• Digital Media
• E-commerce
• Business Administration
• Advertising
• Public Relations
• Information Technology

Job Type: Full-time

Pay: RM2,500.00 - RM4,478.01 per month

Education

• Diploma/Advanced Diploma (Preferred)

Experience

• Digital marketing: 1 year (Required)

Work Location: In person