Senior Conversion Rate Optimization Strategist

The Role

We’re seeking a customer-facing, data-driven Sr. CRO Strategist with 4–6 years of experience to lead conversion rate optimization initiatives for a portfolio of direct-to-consumer (DTC) e-commerce clients. This is a customer-facing, agency-style role where you will manage multiple customers, owning both strategy and execution of high-impact experimentation programs with a strong emphasis on A/B testing, while acting as a trusted advisor.

You will translate complex data into clear, compelling narratives, build client-ready decks, and communicate insights effectively to stakeholders across different levels.

What You’ll Do

• Lead CRO strategy and execution for multiple DTC e-commerce accounts, from audits and roadmaps to A/B testing and reporting.
• Design and implement experimentation programs including A/B and multivariate testing, analyzing user behavior to identify optimization opportunities.
• Establish KPIs and create testing roadmaps for advertising (campaigns, landing pages) and websites (UX, checkout, conversion flows).
• Own client relationships end‑to‑end, serving as the primary strategic partner, providing expert guidance on CRO methodologies and communicating results clearly to stakeholders.
• Build and maintain a strong testing pipeline that continuously answers the needs of clients and their customers.
• Pull, analyze, and synthesize performance data to generate actionable insights.
• Develop and deliver presentations, reports, and decks that translate data into clear business recommendations for diverse audiences (marketing, product, executive teams).
• Collaborate cross-functionally with internal teams (media, creative, analytics) to ensure cohesive strategy and execution.

What You’ll Bring

• 5–7+ years experience as a product manager, UI/UX designer, CRO strategist or data analyst, preferably at a DTC brand or client-facing agency.
• Proven experience managing multiple clients or projects simultaneously in a fast-paced environment.
• Strong analytical skills with the ability to identify friction points, translate data into actionable insights, and make sound recommendations.
• Deep experience with A/B testing and experimentation methodologies, including test design and analysis.
• Knowledge of e-commerce best practices, consumer psychology, and UX/UI principles that drive conversions.
• Experience with data storytelling, deck-building, and presenting insights to stakeholders at multiple levels.
• Results-oriented problem solver who thrives in fast-paced, client-facing environments and uses testing (including failed tests) as learning opportunities.
• Strong communication and relationship management skills, with the ability to build trust and influence client decisions.

What Success Looks Like

• Effectively manage multiple DTC e-commerce accounts while maintaining high-quality communication and delivery.
• Achieve strong client experience metrics including high satisfaction (NPS/CSAT), clear communication, and proactive expectation management.
• Build client trust that drives long-term partnerships, renewals and expansion opportunities.
• Deliver measurable improvements in conversion rates, revenue, and key KPIs through a consistent, high-quality experimentation program.
• Provide clear, insight-driven reporting and storytelling that enables clients to make confident business decisions.
• Successfully balance multiple client relationships without compromising strategic or executional quality.

What We Offer

• Competitive compensation
• Meaningful equity — real ownership in Moonshot AI’s success.
• Full health coverage (medical, dental, vision) for you + your family.
• Unlimited PTO — we trust you to take the time you need.
• Tax free commuter and parking benefits
• Office-first culture (4 days/week) — Midtown Manhattan, in the middle of it all.
• Work directly with the founding team — your impact is immediate, visible, and career-defining.
• Free One Medical Membership
• 401(k)