Customer Service Assistant

• *Job Summary**

We are seeking a dynamic and detail-oriented Customer Service Assistant to join our team. The ideal candidate will be responsible for developing and executing innovative marketing strategies across digital platforms, managing campaigns, and analyzing performance metrics. This role offers an exciting opportunity to work in a fast-paced environment, leveraging skills in e-commerce, SEO, and digital marketing to drive brand growth and customer engagement.

The Marketing

Specialist will collaborate with cross-functional teams to optimize marketing efforts and ensure alignment with business objectives.

• *Responsibilities
• Develop and implement comprehensive digital marketing campaigns utilizing platforms such as Facebook Advertising, Google AdWords, and email marketing tools.
• Manage and optimize e-commerce channels to maximize sales and customer experience.
• Conduct research on market trends, competitors, and target audiences to inform marketing strategies.
• Utilize SEO best practices to improve website visibility and organic search rankings.
• Create engaging content using Adobe Creative Suite for social media, website, and promotional materials.
• Monitor website performance using Google Analytics and WordPress, analyzing data to refine marketing tactics.
• Manage product listings, updates, and content management through WordPress and HTML coding when necessary.
• Oversee budgeting for marketing campaigns, ensuring efficient allocation of resources across channels.
• Track campaign performance metrics, prepare reports, and provide insights for continuous improvement.
• Coordinate with sales teams to align marketing initiatives with sales goals and product launches.
• *Experience
• Proven experience in digital marketing, including managing social media advertising campaigns on Facebook and Google platforms.
• Strong understanding of SEO strategies, Google Analytics, Google AdWords, and email marketing tools.
• Experience with e-commerce platforms such as Shopify or similar online retail systems.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator) for content creation.
• Knowledge of WordPress CMS, HTML coding basics, and website optimization techniques.
• Ability to conduct market research and analyze data to inform strategic decisions.
• Prior experience in product management or sales is a plus.
• Strong organizational skills with the ability to manage multiple projects simultaneously within budget constraints.

This position offers an engaging environment for creative professionals passionate about digital marketing trends and analytics-driven results. We value innovative thinking, strategic planning skills, and a proactive approach to achieving measurable success in our marketing initiatives.

Job Types: Full-time, Part-time

Pay: From $22.54 per hour

Benefits

• Casual dress
• Company events
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Vision care

Work Location: In person