Retail Operations & E-Commerce Manager (Boutique / Tailoring / Formalwear) — Part-Time Contract (90 Days)

We are a well-established tailoring and formalwear business in Downtown Vancouver seeking a hands-on Retail Operations & E-Commerce Manager to support the next phase of growth across both our in-store retail experience and online sales channels.

Our business includes bridal and women’s formalwear as well as men’s tailoring/formalwear, so we are looking for someone who understands boutique retail and can help improve performance across multiple categories.

This role is ideal for someone who can connect retail operations, merchandising, and e-commerce execution in a small business environment.

Contract Details

Part-time, fixed-term contract (90 days)
12–20 hours per week
Pay: $30–$45/hour (depending on experience)
Location: In person (Downtown Vancouver)
Opportunity for longer-term role after the contract based on performance and results
*Key Responsibilities

In-Store Retail Operations

Strengthen store organization, merchandising, and customer flow
Support product presentation and inventory organization by category/size
Help refine day-to-day retail processes and team workflows
Build simple operational systems/checklists to improve consistency

E-Commerce & Online Sales Execution

Oversee product listing quality across website and selling platforms
Ensure listings are complete, accurate, and conversion-focused (titles, sizing, descriptions, pricing)
Coordinate strong online presentation of products (photos/videos/listings)
Support online sales growth through structured product and promotion execution

Performance & Business Support

Track key weekly retail and online sales metrics
Identify sales opportunities and inventory priorities
Recommend practical improvements in pricing, promotions, and sell-through strategy
Provide clear weekly progress updates and next-step priorities

Ideal Background

Experience in retail operations, boutique management, or fashion retail
Strong understanding of merchandising and customer buying behavior
Experience with e-commerce product management (Shopify, Wix, or similar)
Highly organized, practical, and comfortable working in a fast-paced small business

Strong Assets

Experience in bridal, formalwear, tailoring, or occasionwear
Experience with women’s and/or men’s fashion
Experience improving sales performance in a boutique setting
Familiarity with garment sizing, fit, and customer buying concerns
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This Role Is a Good Fit For Someone Who

Can take ownership and execute
Is detail-oriented and commercially minded
Understands both in-store and online retail
Enjoys building structure and improving performance
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How to Apply

Please send

1. A short introduction

2. Your relevant experience

3. One example of a retail or boutique business you helped improve

4. Your hourly rate

5. Your availability

Email: info@hanas-bridal.com

Subject: Retail Operations & E-Commerce Manager Application

Job Types: Part-time, Fixed term contract

Contract length: 3 months

Pay: $30.00-$45.00 per hour

Expected hours: 12 – 20 per week

Benefits

Flexible schedule
Store discount

Application question(s)

Describe one retail or boutique business you helped improve. What exactly did you change (in-store and/or online), and what was the result?

Work Location: In person

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Retail Operations & E-Commerce Manager (Boutique / Bridal)