Retail Operations & E-Commerce Manager (Boutique / Bridal)

Retail Operations & E-Commerce Manager (Boutique / Tailoring / Formalwear) — Part-Time Contract (90 Days)

We are a well-established tailoring and formalwear business in Downtown Vancouver seeking a hands-on Retail Operations & E-Commerce Manager to support the next phase of growth across both our in-store retail experience and online sales channels.

Our business includes bridal and women’s formalwear as well as men’s tailoring/formalwear, so we are looking for someone who understands boutique retail and can help improve performance across multiple categories.

This role is ideal for someone who can connect retail operations, merchandising, and e-commerce execution in a small business environment.

Contract Details

• Part-time, fixed-term contract (90 days)
• 12–20 hours per week
• Pay: $30–$45/hour (depending on experience)
• Location: In person (Downtown Vancouver)
• Opportunity for longer-term role after the contract based on performance and results
• *Key Responsibilities

In-Store Retail Operations

• Strengthen store organization, merchandising, and customer flow
• Support product presentation and inventory organization by category/size
• Help refine day-to-day retail processes and team workflows
• Build simple operational systems/checklists to improve consistency

E-Commerce & Online Sales Execution

• Oversee product listing quality across website and selling platforms
• Ensure listings are complete, accurate, and conversion-focused (titles, sizing, descriptions, pricing)
• Coordinate strong online presentation of products (photos/videos/listings)
• Support online sales growth through structured product and promotion execution

Performance & Business Support

• Track key weekly retail and online sales metrics
• Identify sales opportunities and inventory priorities
• Recommend practical improvements in pricing, promotions, and sell-through strategy
• Provide clear weekly progress updates and next-step priorities

Ideal Background

• Experience in retail operations, boutique management, or fashion retail
• Strong understanding of merchandising and customer buying behavior
• Experience with e-commerce product management (Shopify, Wix, or similar)
• Highly organized, practical, and comfortable working in a fast-paced small business

Strong Assets

• Experience in bridal, formalwear, tailoring, or occasionwear
• Experience with women’s and/or men’s fashion
• Experience improving sales performance in a boutique setting
• Familiarity with garment sizing, fit, and customer buying concerns
• --

This Role Is a Good Fit For Someone Who

• Can take ownership and execute
• Is detail-oriented and commercially minded
• Understands both in-store and online retail
• Enjoys building structure and improving performance
• --

How to Apply

Please send

1. A short introduction

2. Your relevant experience

3. One example of a retail or boutique business you helped improve

4. Your hourly rate

5. Your availability

Email: [email protected]

• Subject: Retail Operations & E-Commerce Manager Application

Job Types: Part-time, Fixed term contract

Contract length: 3 months

Pay: $30.00-$45.00 per hour

Expected hours: 12 – 20 per week

Benefits

• Flexible schedule
• Store discount

Application question(s)

• Describe one retail or boutique business you helped improve. What exactly did you change (in-store and/or online), and what was the result?

Work Location: In person