Position Expired
This job is no longer accepting applications.
Director, Business Transformation
SCP Health
At SCP Health, what you do matters
As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.
Why you will love working here
- Strong track record of providing excellent work/life balance.
- Comprehensive benefits package and competitive compensation.
- Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect.
Primary Duties and Responsibilities
Transformation Operations
- Help drive organizational change efforts, including communication strategies, training plans, and cultural alignment activities to ensure adoption and sustainability.
- Foster a culture of continuous improvement, digital innovation, and agility across the organization.
- Establish and execute a repeatable executive-level reporting process.
- Partner closely with workstream and senior functional leaders to identify, track, and mitigate transformation program risks.
- Support effective knowledge management ensuring key transformation artifacts are organized and accessible.
- Ensure excellent and robust governance across the transformation
Initiative Execution
- Manage and oversee complex transformation initiatives from ideation through execution, ensuring alignment with business objectives. Translate enterprise goals into actionable initiatives with clear milestones and KPIs
- Coach initiative leaders and teams on initiative design, execution, and change management. Support workstream leaders in identifying and resolving barriers to progress
- Collaborate with initiative teams to define KPIs and success metrics, track progress, and report on the outcomes of transformation programs. Provide regular updates to executive sponsors and steering committees
- Identify inefficiencies and apply structured problem-solving and design thinking methodologies to develop innovative solutions to improve operational effectiveness and customer experience.
- Build effective management and communication plans which drive adoption of transformation initiatives and new technologies.
Knowledge, Skills, and Abilities
- Proven track record of leading large-scale transformation initiatives in complex, matrixed environments, and the ability to convey compelling and engaging vision of change.
- Strong understanding of change management principles, process improvement methodologies (e.g., Lean, Six Sigma), and digital transformation trends.
- Experience of translating strategy into delivery through plans, program management practices, and people and culture.
- Ability to collaborate positively with stakeholders to achieve outcomes and deliver change through people.
- Strong influencing and negotiation skills.
- Exceptional leadership, communication, and stakeholder management skills.
- Strategic thinker with strong analytical and problem-solving capabilities.
- Experience in industries such as healthcare is a plus.
EDUCATION (Required and/or Preferred)
- Bachelor's Degree - Required
- Master's degree - preferred
FIELD OF STUDY (Preferred)
- Healthcare Administration
- Business Administration
- Engineering
QUALIFICATIONS
Previous Experience
- 10+ years of experience in business transformation, management consulting, operations, or a related field.
CONTACTS INSIDE AND OUTSIDE THE ORGANIZATION
Examples of the information needed
- Daily contact with Transformation leadership and project teams
- Frequent contact with Functional Leadership
- Intermittent contact with Executive Leadership
WORK ENVIRONMENT AND PHYSICAL DEMANDS
- Works independently in an SCP office
- Professional setting
- Continuous sitting
- Continuous oral & written communication and listening skills.
- Continuous computer use
- Occasional bending, kneeling, lifting, pulling & pushing up to 10 pounds.
- Job requires a high level of mental awareness.
PRIMARY LOCATION
- SCP Office (Atlanta, GA; Lafayette, LA; Dallas, TX; Traverse City, MI)
SECONDARY LOCATION(S)
- Travel as needed for key internal meetings.
Qualifications
- Proven track record of leading large-scale transformation initiatives in complex, matrixed environments, and the ability to convey compelling and engaging vision of change
- Strong understanding of change management principles, process improvement methodologies (e.g., Lean, Six Sigma), and digital transformation trends
- Experience of translating strategy into delivery through plans, program management practices, and people and culture
- Ability to collaborate positively with stakeholders to achieve outcomes and deliver change through people
- Strong influencing and negotiation skills
- Exceptional leadership, communication, and stakeholder management skills
- Strategic thinker with strong analytical and problem-solving capabilities
- 10+ years of experience in business transformation, management consulting, operations, or a related field
- CONTACTS INSIDE AND OUTSIDE THE ORGANIZATION:
- Daily contact with Transformation leadership and project teams
- Frequent contact with Functional Leadership
- Intermittent contact with Executive Leadership
- Job requires a high level of mental awareness
Benefits
- Strong track record of providing excellent work/life balance
- Comprehensive benefits package and competitive compensation
- Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect
Responsibilities
- Transformation Operations
- Help drive organizational change efforts, including communication strategies, training plans, and cultural alignment activities to ensure adoption and sustainability
- Foster a culture of continuous improvement, digital innovation, and agility across the organization
- Establish and execute a repeatable executive-level reporting process
- Partner closely with workstream and senior functional leaders to identify, track, and mitigate transformation program risks
- Support effective knowledge management ensuring key transformation artifacts are organized and accessible
- Ensure excellent and robust governance across the transformation
- Initiative Execution
- Manage and oversee complex transformation initiatives from ideation through execution, ensuring alignment with business objectives
- Translate enterprise goals into actionable initiatives with clear milestones and KPIs
- Coach initiative leaders and teams on initiative design, execution, and change management
- Support workstream leaders in identifying and resolving barriers to progress
- Collaborate with initiative teams to define KPIs and success metrics, track progress, and report on the outcomes of transformation programs
- Provide regular updates to executive sponsors and steering committees
- Identify inefficiencies and apply structured problem-solving and design thinking methodologies to develop innovative solutions to improve operational effectiveness and customer experience
- Build effective management and communication plans which drive adoption of transformation initiatives and new technologies
- Works independently in an SCP office
- Continuous sitting
- Continuous oral & written communication and listening skills
- Continuous computer use
- Occasional bending, kneeling, lifting, pulling & pushing up to 10 pounds
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