E-Commerce Training Specialist Driving Operational Excellence Across Canada

Shape the future of retail in Canada as an E-Commerce Training Specialist. Facilitate impactful training sessions, introduce innovative processes, and enhance colleague and customer experiences across the country.

This role focuses on delivering comprehensive training within various departments of eCommerce. You will collaborate closely with product managers and store teams, ensuring alignment and operational efficiency. Your expertise in change management and in-store operations will support best practices and help navigate evolving business priorities.

Key Responsibilities

• Facilitate in-person training on department best practices
• Develop training materials, including SOPs and guides
• Build strong relationships with key stakeholders
• Provide insights on new programs for labor efficiency
• Perform needs analysis for tailored training solutions

Requirements

• Strong presentation and consultative skills
• Ability to manage multiple projects simultaneously
• Willingness to travel within Canada (approx. 50%)
• Proficiency in Microsoft Suite
• 3 years of supervisory or management experience preferred

Bring your energy and expertise to this dynamic role in retail eCommerce, ensuring effective training and operational success for colleagues and customers alike.

#J-18808-Ljbffr