Ecommerce Support Officer for Fast-Paced Online Ordering

Become a vital Online Support Officer, ensuring successful order fulfilment and product management. Work in a dynamic, team-driven environment for a meaningful cause while boosting your ecommerce skills.

In this full-time, ongoing role, you will handle product listings across platforms like eBay and Shopify, ensuring quality and accuracy. Your strong attention to detail and proactive mindset will enhance the online experience for customers. Key skills include inventory management and customer communication, which support our mission to assist vulnerable communities.

Key Responsibilities

• Create and manage product listings on eBay and Shopify
• Conduct quality checks on incoming stock
• Pick, pack, and dispatch customer orders
• Maintain accurate product data and pricing
• Respond to customer enquiries promptly

Requirements

• Experience in ecommerce or warehouse settings
• Familiarity with Shopify and eBay highly regarded
• Strong attention to detail in fast-paced tasks
• Good written and verbal communication skills
• Able to handle physical tasks and lifting

Utilize your ecommerce expertise and commitment to customer satisfaction in a role that truly makes a difference.

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