Account Manager I, Amazon Global Logistics

About the position

The Account Manager role is responsible for identifying and converting new

growth opportunities for Amazon Global Logistics. You will work closely with

Fulfillment by Amazon (FBA) Sellers to understand their supply chain needs and

provide tailored logistics solutions, ultimately driving sales and improving the

Seller experience.

As an Account Manager, you will be a sales and business development-oriented

individual, tasked with identifying and converting new opportunities with a high

degree of customer obsession. You will engage with FBA Sellers on a daily basis,

developing pipeline management plans to meet stretch onboarding and conversion

goals. This role requires working in a high-volume, fast-paced environment

across various global teams.

Formed in 2020, the US Account Management Team within Amazon Global Logistics

works closely with FBA Sellers, providing onboarding support, operational

insights, and direction for new and existing logistics products and services.

Our objective over the next few years is to scale our global supply chain

program for FBA Sellers and deliver a high-quality logistics experience.

Responsibilities

• Recruit and manage a diverse portfolio of FBA Sellers for Amazon Global

Logistics' suite of services to meet or exceed sales targets (e.g., Sellers

launched, volume, revenue)

• Identify opportunities for account growth and program expansion
• Proactively consult with FBA Sellers to understand their supply chain needs

and provide solutions-based recommendations

• Build relationships with internal and external stakeholders through remote and

in-person meetings

• Oversee account management activities, including forecasting, operational

troubleshooting, seller education, and metric tracking to measure Seller

experience and business performance

• Coordinate with internal teams to onboard new sellers and support operational

requirements

Requirements

• Bachelor's degree
• 2+ years of professional or military experience
• Experience in procurement, negotiation, sales, consulting, supply chain,

product/project management, or marketing

• Experience in selling nascent products/services into new markets
• Experience with pipeline management skills to include utilization of

Salesforce or other CRM tools

• Knowledge of Microsoft Excel at an advanced level, including: pivot tables,

macros, index/match, vlookup, VBA, data links, etc.

Nice-to-haves

• 3+ years of logistics operations experience
• 2+ years of business development, or account management with a proven ability

to deliver results experience

• Knowledge of SQL or Python
• Experience with written and verbal communication and presentation
• Experience analysing market opportunities, engaging and negotiating with

customers, and defining new areas of innovation

• If you are not sure that every qualification on the list above describes you

exactly, we'd still love to hear from you! At Amazon, we value people with

unique backgrounds, experiences, and skillsets. If you’re passionate about this

role and want to make an impact on a global scale, please apply!

Benefits

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan