Global Account Manager

**Overview:**

As a Global Account Manager at Western Digital, you will play a crucial role in building and maintaining strong relationships with key customers, driving revenue growth, and ensuring customer satisfaction. You will work closely with cross-functional teams to meet customers' needs, manage product lifecycles, and identify areas for improvement. **Responsibilities:**

• Work cross-functionally with Technical Support, Supply Chain, Pricing, Legal, and Product Marketing organizations to meet customers' needs
• Manage relationships with contract manufacturers, distributors, and end customers
• Drive customer revenue and shipments to meet goals
• Manage internal and external communication regarding accounts, ensuring alignment and consistency
• Coordinate customer pricing and rebate communication, ensuring correct rebates are paid on time
• Manage product lifecycle, including product list, product roadmap, product launch, and End of Life Schedule
• Host technology and business meetings with customers, preparing meeting materials and ensuring internal alignment
• Manage meeting logistics, including travel for customer engagements
• Map customer relationships and identify areas for improvement
• Manage historical and current revenue, PB, and unit shipment data for accounts
• *Qualifications:**
• Bachelor's degree in a related field
• 5-7 years of account management experience or equivalent experience
• Understanding of market conditions and their impact on WD and customers
• Understanding of customer legal contracts and terms
• Understanding of supply chain process from WD to end customer
• *Benefits:**
• Competitive salary range based on experience and qualifications
• Comprehensive package of benefits, including:

+ Paid vacation time

+ Paid sick leave

+ Medical, dental, and vision insurance

+ Life, accident, and disability insurance

+ Tax-advantaged flexible spending and health savings accounts

+ Employee assistance program

+ Other voluntary benefit programs

+ Tuition reimbursement

+ Transit benefits

+ The Applause Program

+ Employee stock purchase plan

+ Western Digital Savings 401(k) Plan

• Eligibility for overtime pay, shift differential pay, and bonuses under the STI Plan or SIP
• Potential to participate in the Long-Term Incentive (LTI) program, including restricted stock units (RSUs) or cash equivalents