Senior Manager, eCommerce

ABOUT NULO

Nulo is a leading pet nutrition brand on a mission to inspire pet parents to "Fuel Incredible." Based in Austin, Texas, Nulo offers high-protein, low-carb recipes made with functional ingredients that support overall health and wellness. Trusted by those who prioritize wellness and performance in every aspect of life, including how they nourish their pets, Nulo is available exclusively in pet specialty retail and backed by discerning pet parents nationwide. The company is committed to innovation, business and channel integrity, and the lifelong well-being of dogs and cats. For more information, visit www.nulo.com.

ABOUT THE ROLE

Nulo is seeking a Senior Manager, eCommerce who is both a strategic relationship lead and a hands-on tactical expert. You will drive above-industry growth with online retailer partners like Amazon and Chewy through collaborative planning and expert execution of our premium nutrition strategy. This person will own the day-to-day customer & platform management, will work closely with a variety cross-functional teams as well as agency partners to ensure we are well synchronized on the critical growth-driving activities. We’re looking for a seasoned eCommerce leader who thrives in a fast-paced, entrepreneurial environment; someone who can operate at both the 30,000-foot strategic level and in the tactical details, while consistently delivering measurable growth and operational excellence.

This role will require up to 15% travel to HQ in Austin, TX and/or to customer HQ, trade shows, industry conferences, etc. This role is primarily remote.

WHO YOU ARE

• Experience: 7+ years of progressive experience in eCommerce, digital commerce, or omnichannel marketing, ideally within a high-growth CPG environment (pet preferred but not required), with demonstrated success scaling brands.
• Platform Expertise: Advanced, hands-on knowledge of major of major eCommerce ecosystems (Amazon Vendor/Seller Central, Chewy) and digital shelf tools (Salsify, Stackline).
• Analytical Skills: Exceptional ability to synthesize complex data sets into actionable insights and develop performance narratives.
• Leadership: Demonstrated success leading cross-functional initiatives, managing agency partners, and influencing without direct authority. Strong project management skills with the ability to prioritize, execute, and deliver in a dynamic environment.

WHAT YOU’LL DO

• Strategic Account Leadership

Serve as the main point of contact and business lead for key eCommerce partners. Own the day-to-day relationship while leading Joint Business Planning, vendor negotiations, and ongoing strategic conversations to keep Nulo’s goals aligned with retailer priorities.

• Revenue, P&L & Growth Ownership

Take full ownership of account P&Ls, driving profitable, sustainable growth. Manage forecasts and investments thoughtfully while continuously looking for ways to grow revenue, improve margins, and build long-term customer value.

• Channel & Go-to-Market Strategy

Build and execute annual and quarterly strategies for Amazon, Chewy, and other key platforms. Bring together media, promotions, content, and assortment plans to support both channel performance and broader brand goals.

• Digital Shelf & Performance Excellence

Own Nulo’s digital shelf presence and make sure the “Fuel Incredible” brand story shows up consistently and compellingly across platforms. Partner with internal teams and agencies to optimize SEO, PDPs, reviews, and paid media, and use performance data to guide ongoing improvements.

• Cross-Functional & Operational Leadership

Work closely with Sales, Operations, Supply Chain, and Finance to keep inventory, pricing (MAP), promotions, and operations aligned—ensuring smooth execution and minimizing any roadblocks to growth.

WHAT YOU’LL GET

• An important role with one of the fastest-growing pet specialty brands in the U.S.
• An incredibly passionate and driven team surrounding you
• Competitive salary
• Health Insurance (medical/dental/vision)
• Three weeks’ vacation
• 401k plan

MORE ABOUT NULO

Nulo is proud to be an equal opportunity employer and embraces diversity in our workplace. We prohibit discrimination and harassment for employees and applicants of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.