Social Media Community Manager Job at Ignite Social Media in Birmingham

We offer unlimited vacation days, a hybrid work week, and a full benefits package including medical, dental, vision, and 401(k) in exchange for your expertise. Community Management Overview The community management discipline is responsible for ongoing activities within clients' social media channels such as: • Editorial planning of content • Working with content producers to execute content and manage revisions • Community moderation and monitoring • Reactive and proactive engagement between a brand and its online communities The Community Manager will apply their expertise of channel nuances and community members' online behaviors to help optimize engagement, providing strategic insights and recommendations to clients and internal teams on how to optimize content and community engagement. Job Responsibilities The ideal candidate has a passion for social media marketing and is naturally proactive and extremely detail oriented. This person loves presenting to and working with clients and colleagues to create a great content and customer experience on social. Essential duties and responsibilities include: • Create editorial plans for upcoming content calendars for assigned client brands • Conduct daily community engagement on assigned brands using native channel access and/or third-party tools • Collaborate with other team members to develop, implement, and optimize community strategies • Lead community management for each assigned client to ensure proper execution of community strategies The successful candidate will have 4+ years' experience in consumer-facing social media marketing, preferably for large brands, and strong knowledge of current and emerging social channels, social media best practices, and audience targeting/messaging. Experience with medical and/or technology brands is a plus. What Else We Offer In addition to a competitive salary and opportunities for professional growth, we offer a fun and flexible workplace, a steady stream of interesting clients, and mystery trips (including an annual out-of-town trip). Candidates must be able to work in our office on Mondays and Tuesdays.