Director, AI Transformation

Description

Purpose of the Role

The Director, AI Transformation within People, Purpose, & Brand (PP&B) is responsible for shaping and driving AI-enabled transformation across PP&B. As a core member of the PP&B AI Transformation Pod, this role plays a critical function in translating our AI ambition into tangible, measurable outcomes that enable teams to work better, smarter, and faster. Sitting at the intersection of strategy, technology, and execution, this role focuses on identifying, prioritizing, and delivering high-value AI opportunities across PP&B, while supporting responsible adoption, scalable delivery, and sustainable change.

About the Role

Reporting to the AI Transformation Leader for PP&B, this role serves as a key driver and orchestrator of AI initiatives and operates as an integral member of the AI Transformation Pod. You will help shape strategy, establish roadmaps and collaboration models, and lead cross-functional delivery of AI solutions, with focus on GenAI and agentic ways of working.

Success in this role requires strong influencing skills, comfort navigating ambiguity, and the ability to drive momentum from concept through pilot and scale. You will partner closely with PP&B leaders, Technology, Data & Data Science, Legal, Global Compliance & Ethics, Change Management, and others to ensure AI initiatives are aligned to business priorities, delivered responsibly, and embedded into day-to-day ways of working.

What Success Looks Like

Clearly articulated and executed AI roadmap for PP&B, grounded in business valueImplemented AI solutions that improve productivity, decision-making, and experienceClear governance and success metrics that enable responsible and repeatable deliveryPP&B leaders confident in leveraging AI as part of how work gets doneExperimentation and continuous improvement supported by disciplined execution

Key Responsibilities

AI Strategy & Transformation Roadmap

Translate PP&B AI transformation priorities into clear roadmap and execution planDevelop repeatable frameworks for business cases, success metrics, and KPIs to measure business value (e.g., ROI, productivity gains, experiential impact, etc.)Monitor AI trends, tools, and capabilities, assessing relevance / applicability

Execution & Delivery

Drive actionable programs and initiatives, ensuring disciplined execution from ideation through pilot and scaleLead complex, cross-functional AI initiatives within PP&B, managing dependencies, risks, timelines, and outcomesPartner with technology and business teams to embed GenAI and agentic capabilities into workflows and operating models

Stakeholder Partnership & Enablement

Act as trusted advisor to PP&B leaders on AI priorities, progress, risks, and opportunities, in close partnership with the AI Transformation Pod LeadFacilitate prioritization, investment, and decision-making forums related to AI initiatives, driving alignment across stakeholdersLeverage pilots, proofs of concept, and rapid iteration to embed a culture of curiosity, experimentation, and continuous improvement

The actual internal level/grade for this role will depend on the candidates overall experience and skill level

Assistant Director: $120,000 - $225,000. Annual FTO days (Flexible Time Off): 20Transformation Lead: $137,000 - $257,000. Annual FTO days (Flexible Time Off): 20Qualifications

Leadership & Transformation

Assistant Director: 5+ years of experience across strategy, transformation, consulting, technology, or related fields, with progressive responsibilityTransformation Lead: 10+ years of experience across strategy, transformation, consulting, technology, or related fields, with progressive responsibilityProven track record leading enterprise-scale transformation or strategic initiatives with measurable business impactStrong strategic orientation with the ability to translate vision into executable roadmaps, plans, and outcomesDemonstrated experience leading complex, cross-functional initiatives in large, matrixed organizationsExceptional stakeholder management and influencing skills, with executive-ready presence and communicationStrong program and initiative management capabilities, including governance, prioritization, and performance trackingExcellent written and verbal communication skills, with the ability to translate complex concepts into clear business narrativesExperience with HR transformations preferred

AI & Technology Fluency

Working knowledge of AI and emerging technologies, with the ability to assess opportunities, risks, and trade-offsAbility to build fluency quickly in GenAI and agentic capabilities and articulate where they add value and where they do notExperience leading or contributing to digital, analytics, or AI-enabled initiatives strongly preferred -- deep technical expertise not requiredDemonstrated curiosity and learning mindset, with comfort experimenting with new tools and ways of working

Education

Bachelors degree required; advanced degree preferred

Leadership Expectations

Operates as a Director-level contributor within the AI Transformation Pod, influencing direction and driving execution in close partnership with the Pod LeadLeads through influence, clarity, and strong judgment rather than formal authorityBrings executive presence and communication to complex, ambiguous challengesModels collaboration, curiosity, and accountability while helping teams adopt AI-enabled and agentic ways of workingBuilds credibility with leaders and peers through insight, pragmatism, and consistent deliveryAbout Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

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