Digital Solutions Specialist

Our client has an immediate opening for a Digital Solutions Specialist to join their team in Toronto on a 12 months contract.

Client operates in a hybrid work arrangement with 3 days in office requirement in Mississauga.

In your new role as a Digital Solutions Specialist, you will be responsible for commercialization of in-house and 3rd party technology, will partner with Strategy, Product and PMO on how to operationalize new technology and lead the commercialization process, will be responsible for overseeing the successful launch of new products, features, and services.

Job Responsibilities

• Work with cross-functional teams including Product, Strategy, PMO, Digital Care, Marketing to develop and execute commercialization plans
• Monitor and analyze commercialization metrics to measure the success of commercialization efforts and identify areas for improvement.
• Work with the product and project management teams to ensure product readiness for launch and raise any concerns.
• Collaborate with the Digital Care and Marketing team to ensure seamless operations and customer experience during and after the product launch.
• Act as a Subject Matter Expert on in-house and third-party applications while understanding applications constraints, capabilities, and upcoming enhancements.
• Build unwavering trust with internal and external counterparts
• Leverage learnings across products rollouts to develop a commercialization playbook.

Education and Skill Requirements

• College or University degree in Business Administration, Computer science, IT, Engineering or similar fields with transferable skills.
• 5+ years of experience in product commercialization, technical implementations, business analyst, consulting, project management related roles.
• Strong background in digital technology and project management
• Excellent communication and interpersonal skills with the ability to collaborate effectively across cross-functional teams.
• Strong analytical and problem-solving skills
• Ability to work independently, great attention to detail.
• Ability to strategize and multitask while managing multiple projects.
• Proactive, assertive, and collaborative contributor.
• Entrepreneurial with a self-starter mindset
• Proficiency in Smartsheets & Microsoft Office (Word, Excel, PowerPoint) and MS Project; capable of learning new technology quickly.
• Result driven mentality, with bias for speed and action
• Strong business acumen
• Relentless team player and positive culture advocate
• Strong project management skills with a track record of successfully launching products or features is an asset