Ecommerce Sales Manager, Big Box Retail Team

Ecommerce Sales Manager, Big Box Retail Team

We are looking for a full-time, experienced and self-motivated Ecommerce Sales Manager, Big Box Retail Team to join our Marketing Team to own and drive online sales growth, optimizing the Company’s digital presence, and ensuring exceptional customer experience for Retail Accounts. This position is based out of Smyrna, GA, in-person.

Hampton Products is a leading North American provider of both residential and commercial security and door hardware, builder’s hardware, cargo management, and portable security products. Founded in 1973, Hampton Products provides industry-leading customer service and retail metrics. Hampton’s products are available in major retail stores in North America under the Brinks, Keeper, Universal Hardware and Wright Products brands. For more information, please visit https://www.hamptonproducts.com/.

Essential Duties and Responsibilities

• Own and optimize product detail pages (PDPs) across key online retail partners, ensuring accurate product content, imagery, pricing, and merchandising that drives conversion.
• Develop and execute e-commerce sales strategies to achieve and exceed online retail revenue targets across assigned accounts.
• Partner with HPI Account Leaders and key retail stakeholders to support strong, collaborative relationships with online merchants and maximize digital shelf performance.
• Monitor e-commerce performance metrics including advertising, sell-in, sell-through, conversion, reviews, return rates, and traffic; analyze trends and recommend actions to improve performance.
• Manage the online product catalog to ensure accurate listings, optimized content, and consistent product data across retailer platforms.
• Collaborate with Channel Marketing, Product Marketing, and agency partners to plan and execute digital promotions, advertising, product launches, and merchandising programs that accelerate sales.
• Provide data-driven insights and recommendations to improve the overall retail e-commerce strategy and digital shelf effectiveness.
• Generate regular reporting and performance updates for sales and marketing leadership, including analysis of customer behavior, website analytics, and retailer performance.
• Support annual planning and forecasting, partnering with Finance and Sales leadership to develop accurate e-commerce budgets and sales projections.
• Coordinate cross-functionally with customer service, supply chain, forecasting, and operations teams to ensure product availability, inventory health, and smooth order fulfillment.
• Gather marketplace intelligence on competitor activity, category trends, and emerging e-commerce best practices to identify growth opportunities.
• Provide product performance feedback to Product and Marketing teams to inform product development, assortment planning, and lifecycle management.

The successful candidate will have the following

• Bachelor's degree (B. A.) from four-year college or university; and no less than 4 years of progressive experience managing retail ecommerce accounts for The Home Depot, Lowe’s and other similar retailers, or equivalent combination of education and experience.
• Solid experience managing customer feedback and nurturing individual customer relationships successfully.
• Exceptional communication skills, both written and in-person with the utmost attention to detail.
• A customer service-oriented mindset, with a strong ability to identify the wants, needs and expectations of the customer to meet them with the company’s offerings.
• Demonstrated strong business acumen, with the ability to think and act strategically.
• Exceptional analytical skills with the ability to derive meaningful, actionable insights.
• Ability to work cross functionally with various internal and external teams.
• Strong project management skills, self-starter and successful at leading projects with little supervision.

Don’t let this job get away. Many feel that Hampton Products is a special place to work, and our core values are the primary reasons for that feeling. These core values (Inspiration, Caring and Innovation) are the soul of our company, and they are what set us apart. If this resonates with you, here’s your chance to work for an outstanding company that really cares about its employees as well as its customers. If you are interested, please apply here!

Hampton Products International Corporation is an equal employment opportunity employer.