Drive eCommerce Growth as a Retail Program Manager

Lead the evolution of the national eCommerce platform and retailer program. Drive market growth, enhance customer experience, and ensure seamless integration across digital tools while working on-site five days a week. In this key role, the eCommerce and Retailer Program Manager will partner with vendors and retailers, ensuring effective digital experiences.

Responsibilities include maintaining platform functionality, driving enhancements, and managing vendor relationships through regular engagements and reviews. Collaborate cross-functionally to troubleshoot issues swiftly, promoting a high-quality customer journey across French and English retailer websites. Key Responsibilities:

• Lead certified vendor relationships for impactful services
• Manage and enhance the national eCommerce platform
• Facilitate regular status meetings and milestone reviews
• Execute UAT for accurate customer experiences
• Collaborate with stakeholders to resolve website challenges Requirements:
• Bachelor’s degree in Marketing or related field
• 5–10 years in website or eCommerce roles
• Strong project management and multitasking skills
• Excellent verbal and written communication abilities
• Proficiency in Google Tag Manager or similar tools Utilize your skills to transform the digital customer journey and uphold brand alignment.