Training Operations Manager

Randstad Digital is a leading staffing company that is seeking a Training Operations Manager to oversee operational support and logistics for the Training and Development team. This role involves managing training program logistics, mentoring team members, and implementing process improvements to enhance efficiency.

Responsibilities

• Handle routine to complex inquiries or issues from internal and external stakeholders
• Mentor and provide operational guidance to T&D team members and support staff
• Manage T&D Program Logistics: Oversee Cohort Scheduling, coordinate Guest Speaker Coordination, and manage the creation and distribution of Post-Session Summaries. Maintain and manage key assets such as Calendar Shell Templates, Leadership Communication Templates, and Post Session Summary Templates.
• Administer key T&D processes including New Hire Process Management and Internal Team Onboarding Support.
• Analyze KPIs and data to draw conclusions and provide recommendations.
• Oversee all program tracking and auditing
• Generate and communicate regular performance reports
• Consistently review processes and procedures for opportunities to optimize and evolve
• Drive operational efficiency through the management of SOP Creation & Management and the automation of administrative tasks (e.g., using Appscript/Gems).

Skills

• 7+ years of progressive experience in operations required
• Proficiency using Gemini and AI to optimize your work and automate processes
• Exceptional Detail-Orientation and Organization skills
• Power user of all things g-suite and advanced personal computer skills with MS Excel
• Demonstrate excellent analytical and problem-solving skills.
• Ability to set goals and meet deadlines exhibiting strong time management skills.
• Ability to prioritize and multi-task in a fast paced, changing environment.
• Ability to flex communication style as appropriate for the audience.

Benefits

• 401(k) plan
• Stock purchase plan
• Employee referral reward program
• Comprehensive medical, dental, vision, disability and life insurance
• Award-winning wellness program
• Employee assistance program
• Generous time off policy (including at least 18 paid days off in your first full year, 1 paid volunteer day, 9 paid holidays, and 5 sick days)
• Paid parental leave
• Paid caregiver leave
• Health and dependent care flexible spending account
• Metlife home and auto insurance offerings
• Metlife legal plan offering
• Discounts on everything from cell phone plans to car purchases

Company Overview

• Randstad Digital is a trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity, and solutions across specialized domains. It was founded in undefined, and is headquartered in , with a workforce of 10001+ employees. Its website is http://randstaddigital.com.

Company H1B Sponsorship

• Randstad Digital has a track record of offering H1B sponsorships, with 549 in 2025, 821 in 2024, 47 in 2023. Please note that this does not guarantee sponsorship for this specific role.