Customer service representative - electronic commerce; e-commerce

Position: customer service representative - electronic commerce (e-commerce)

• Education:
• Expérience:Education
• College/CEGEPTasks
• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Arrange for refunds and credits
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Consult with clients after sale to provide ongoing supportArea of work experience
• MarketingWork conditions and physical capabilities
• Attention to detail
• Fast-paced environmentPersonal suitability
• Client focus
• Excellent oral communication
• Flexibility
• Ability to multitask
• Quick learnerScreening questions
• Are you authorized to work in Canada?
• Do you have experience working in this field?
• Do you meet the language requirements listed in the job posting?Experience
• Experience an asset
• Durée de l'emploi:

Permanent

• Langue de travail:

Bilingue

• Heures de travail: 20 to 40 hours per week