Digital Merchandising Manager
Sherwin-WilliamsJob Description
The Digital Merchandising Manager (Pro) is responsible for leading the strategy, execution, and optimization of the digital merchandising experience across Sherwin-Williams' Pro digital platforms, including S-W.com, the Pro+ App, and Punchout. This role drives product discovery, conversion, and revenue growth by developing customer-centric merchandising strategies, optimizing the digital shopping experience, and leveraging performance data to identify and act on growth opportunities. The Digital Merchandising Manager partners cross-functionally with teams across the organization to deliver best-in-class digital experiences that support business objectives and customer needs.
Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.
Position is not remote/hybrid and will report to our Cleveland Global Headquarters.
Responsibilities
Digital Merchandising Strategy & Execution
Required:
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/ . Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
The Digital Merchandising Manager (Pro) is responsible for leading the strategy, execution, and optimization of the digital merchandising experience across Sherwin-Williams' Pro digital platforms, including S-W.com, the Pro+ App, and Punchout. This role drives product discovery, conversion, and revenue growth by developing customer-centric merchandising strategies, optimizing the digital shopping experience, and leveraging performance data to identify and act on growth opportunities. The Digital Merchandising Manager partners cross-functionally with teams across the organization to deliver best-in-class digital experiences that support business objectives and customer needs.
Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.
Position is not remote/hybrid and will report to our Cleveland Global Headquarters.
Responsibilities
Digital Merchandising Strategy & Execution
- Develop and execute digital merchandising strategies that improve product discovery, conversion, and sales on digital properties including S-W.com, the Pro+ App and Punchout.
- Ensure flawless execution of all merchandising updates tied to promotions, product launches, campaigns, and programs.
- Serve as the digital merchandising stakeholder for strategic initiatives, ensuring customer and business needs are represented in planning and execution.
- Continuously optimize the digital shopping experience through enhancements to navigation, taxonomy, personalization, product content, and customer journeys.
- Serve as a capability lead for the digital site transformation initiative, providing input to enhance customer experience and drive business outcomes.
- Partner with cross-functional teams to define, measure, and optimize key merchandising performance indicators.
- Deliver reoccurring business reports, translating performance data into actionable insights, recommendations, and opportunities for senior leadership.
- Monitor, analyze, and leverage data and customer insights to influence merchandising strategy and business decisions.
- Lead, coach, and develop a team of digital merchandising professionals, fostering a culture of accountability, continuous improvements, and customer-centric decision making.
- Collaborate with Marketing, Product Management, Content, IT, Analytics, and Pro business teams to align merchandising initiatives with broader business goals.
- Build strong cross-functional partnerships across the organization to drive alignment, prioritization, and successful delivery of key initiatives.
Required:
- Bachelor’s degree in marketing, Business, Communications, or a related field
- Ability to work independently and in a team setting
- Be able to analyze a set of data and identify key points
- Strong Microsoft Office suite experience (Word, Excel, Power Point)
- 3+ years in the digital marketing, eCommerce, or digital product space
- Strong understanding of digital analytics tools (GA4, Microstrategy & Tableau)
- Willingness to learn new tools, best practices and challenge status quo
- 5+ years in the digital marketing, eCommerce, or digital product space
- Demonstrated leadership through influencing people, processes, and outcomes, while driving change and continuous improvement.
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/ . Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Job Type
- Job Type
- Full Time
- Location
- Cleveland, OH
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