Who We Are

Tatcha is a skincare brand rooted in timeless Japanese wisdom, offering transformative yet kind-to-skin formulas that marry Japanese botanicals with clinical ingredients. Our formulation philosophy is informed by the Japanese concept hinou dokon, which means “skin-mind same root”—an acknowledgement of the powerful connection between the skin and the brain. Guided by the mission to care for people through their skin, Tatcha takes a holistic approach to skincare from concept to formulation to clinical evaluation, offering skincare rituals that benefit both skin and mind, while emphasizing the importance of mindfulness to skin health.

Job Summary

As the Assistant Manager, Global Visual Merchandising for the Marketing team, you will be the driving force behind the strategy, development, and execution of our visual merchandising initiatives across all retail touchpoints globally. You will work closely with the Director of Omnichannel Marketing, in-market teams, and our creative team to deliver visual merchandising executions that are cohesive, innovative, and aligned with our brand identity. This is a fast-paced, dynamic role where attention to detail and creative problem-solving are essential.

Key Responsibilities

Global Visual Merchandising Strategy Execution

Partner with the Director of Omnichannel Marketing, Global Marketing team, and the Commercial teams across markets to develop global visual merchandising strategies that aligns with seasonal campaigns, product launches, and brand goals
Work with Commercial teams, vendors, and retailers in local markets including in North America to adapt the global visual merchandising strategy into local executions
Partner with all markets and internal team to create all Visual Merchandising for new retailers, market launches, or unique merchandising vehicles (e.g. pop-ups)

Creative Collaboration

Work closely with the design and marketing teams to create breakthrough visual merchandising that brings to life the brand

Project Management & Coordination

Manage timelines and help manage budgets for global visual merchandising projects, ensuring all tasks are executed on time and within budget including within North America
Track project progress and provide regular updates to senior management, ensuring that all stakeholders are aligned

Analysis & Reporting

Monitor and analyze the effectiveness of visual merchandising executions and provide insights and recommendations for improvement
Stay up to date with the latest retail trends, visual merchandising innovations, and competitor activity to inform ongoing strategies

Qualifications

4+ years of marketing experience required (retail, trade, or omnichannel) within the beauty industry, specifically with experience in Visual Merchandising
Bachelor's degree in Marketing, Business Administration, or a related field
Deep knowledge of the beauty industry, from consumer to retail landscape; previous prestige beauty experience is strongly preferred
General management mindset with the ability to develop and execute brand-relevant initiatives that drive brand awareness, customer acquisition, trial, and retention
Strong analytical skills and ability to leverage data to drive decision-making
Passionate about the brand, the mission of the organization, and the future plans for growth alongside the leadership team
Customer-obsessed with a long-term view, continuously looking for growth opportunities while laser-focused on exceeding performance targets
High emotional intelligence and self-awareness (i.e., low ego), which encourages positive energy, passion, and fun throughout the organization and with external partners
Able to manage and organize complexity across a wide range of stakeholders with clarity and purpose
Creative and detail-oriented problem solver
The position is located in San Francisco and requires working on site in our San Francisco office at least 2 days per week

Note: This job description is not exhaustive and may be amended to include other duties as assigned by the management team.

The Details

The expected base salary range for this position is $70,000 to $80,000. The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget.

This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results. In addition to base salary, Tatcha offers a competitive benefits package to eligible employees, including medical insurance, dental insurance, vision insurance, life insurance, accident insurance, critical illness insurance, disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid time off, and paid holidays. This role is also eligible for phone and internet allowances.

Tatcha is committed to diversity and inclusion to drive its business results and create a better future for all employees, global consumers, partners, and communities. If you are an individual with a disability and need an accommodation in order to apply for a job listing, please contact us at careers@tatcha.com.

Applicants and employees are protected from discrimination under Federal law. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment during normal business hours at establishment by appointment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disability.

Protect yourself against fraud and identity theft. It is always recommended to apply to our open positions directly via our career page located at www.tactcha.com/careers. Tatcha will never ask applicants for their financial or banking information prior to hire. If you have questions, please reach out to us directly at careers@tatcha.com.

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Assistant Manager, Global Retail Marketing (Visual Merchandising)