E-Commerce and Guest Services Expert

Join Sunshine Village as an E-Commerce and Guest Services Coordinator, where your focus on customer experience drives our e-commerce efficiency. Engage with guests through multiple channels and support seamless operations.

This dynamic position requires overseeing e-commerce transactions and coordinating with guest services. You will manage inquiries, monitor product eligibility, and process refunds effectively. Build relationships and ensure every guest feels valued and welcomed.

Key Responsibilities

• Oversee administration of e-commerce sales processing
• Manage inquiries for both E-Commerce and Guest Services
• Facilitate all customer refund and issue resolution
• Supervise printing of season passes and payment recovery
• Assist guests with ticket purchases in-person or online

Requirements

• Background in guest services with cash handling experience
• Strong detail orientation and time management skills
• Proficiency in computer systems and data entry
• Excellent communication and interpersonal capabilities
• Ability to prioritize tasks independently

Enhance guest interactions and streamline e-commerce functions at Sunshine Village.