Business Analyst

This Business Analyst will support the Revenue Management team, helping absorb analytical and operational workload from the Financial Analyst function. The role blends data analysis, credit & collections support, and light project coordination responsibilities.
You’ll operate in a fast-paced setting where strong organization, technical aptitude, and the ability to manage multiple workstreams are critical. This is a hands-on, execution-focused role with meaningful exposure to customer billing and revenue operations.
What you will work on
Provide analytical and operational support across Revenue Management functions
Manage overflow workload from the Financial Analyst team, ensuring timely reporting and deliverables
Write, execute, and analyze SQL queries to support reporting, reconciliation, and performance tracking
Support Credit & Collections activities through data analysis, reporting, and process oversight
Coordinate and delegate tasks across team members based on functional responsibilities
Identify opportunities to streamline billing, customer operations, and revenue-related processes
Work within the Oracle Utilities Customer Care and Billing (CC&B) platform to support billing and customer lifecycle processes
What you will bring
Hands-on experience with Oracle CC&B in a utility environment (water, gas, or electric preferred)
Functional knowledge of utility customer operations and customer service workflows
Experience supporting Credit & Collections processes
Strong SQL skills, including the ability to write and interpret complex queries
Advanced Microsoft Office skills, particularly Excel for data analysis and reporting
Strong organizational and project coordination capabilities
Analytical mindset with the ability to interpret financial and operational data
Ability to perform effectively in a fast-paced, deadline-driven environment with shifting priorities
What you can expect

• An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies and qualities that set our team apart.
• Compensation commensurate with your qualifications, experience, and other factors including geographic location, market and operational factors.
• Total Rewards include: Medical, Dental, Vision, Life Insurance, Disability Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, Paid Time Off and Paid Sick Time (in geographies where legally required).
  

What we do
At RGP, we're creating a future where businesses produce their best work without constraints. We've built a global network of over 2,600 experts across four regions, providing a comprehensive suite of solutions across on-demand talent, next-generation consulting, and outsourced services to support organizations at every stage of their growth journey. Trusted by Fortune 100 companies and emerging disruptors alike, we challenge conventional ways of working, drive growth, and pave the way for long-term success through bold innovation and fearless collaboration.
Our values guide everything we do and strengthen our commitment to people. By combining smart processes, human-centered design, and advanced technology, we celebrate our team's excellence and ensure we grow together. We believe in the power of continuous learning and development to drive both individual and organizational success. It’s time to rethink how work gets done. Dare to Work Differently® with RGP.
RGP is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, or any other legally protected trait and encourage all applicants to apply.