Marketing Data Analyst

Position Overview

HomeServe USA, a Brookfield Infrastructure Group portfolio company, is a Great Place to Work certified for the past five years. We put people at the heart of everything we do—from serving nearly 5 million customers with emergency home repair needs to fostering a diverse, inclusive, and challenging career experience for over 1,500 employees. In this role, you will support data-driven marketing campaigns through detailed SAS programming, data cleansing, reporting, and process improvement initiatives.

Key Responsibilities

• Timely and accurate production of counts and data files for acquisition, cross-sell, and retention campaigns using SAS programming.
• Cleansing and standardizing partner files for use in marketing campaigns.
• Consulting with strategy and campaign management teams to agree on data briefs/matrices.
• Producing regular marketing campaign response reporting and recommending improvements.
• Collaborating with external data bureaus and suppliers to access new data sources.
• Supporting responses to customer and partner complaints through data mining and investigations.
• Responding to ad-hoc analysis and reporting requests.
• Maintaining the Marketing Database through table updates, database maintenance, and process improvement recommendations.
• Ensuring all data work is managed with effective quality controls and risk mitigation.
• Identifying and implementing automation for data production and campaign activity counts.

Required Qualifications

• Bachelor's degree in mathematics, statistics, economics, computing or a similar numerical field, or three years of relevant work experience.
• Highly numerate and analytical mindset.
• At least two years of experience in a commercially data-driven/analytical role.
• Proficiency in SAS programming, ideally with two or more years in a commercial environment.
• Strong Microsoft Excel skills.
• Excellent written communication skills and keen attention to detail.
• Direct marketing experience is desirable but not essential.

Benefits & Perks

• Competitive Compensation
• Career development and advancement opportunities
• Friendly, open and team oriented work atmosphere
• Excellent Benefits including generous medical, vision, dental and life & disability insurance
• 401(k) plan with a company match
• Eligibility to enroll in up to two HomeServe coverage plans paid for by the company
• Salary Range: $74,012.70 to $98,683.60 and Annual Bonus Potential: 5%