Conversion Rate Optimization (CRO) Expert

Job Type: Part-time, Hourly

Location: Remote

Work Schedule: Working hours must overlap with EST business hours (9am – 5pm EST) for at least five hours each day. We expect team members, especially client-facing, to be available 9am – 5pm EST (New York Time). Note: this is an on-demand, hourly position.

• The candidate should ensure that the online traffic is highly valuable and consistent for the business
• Identify areas for process improvement and implement them to achieve CRO goals
• Lead CRO activities and becomes the in-house expert on all-things-CRO
• Design and implement CRO programs to improve conversions
• Analyze performance and suggest improvements
• Report on output from landing pages and A/B tests
• Sync with the Paid Media or SEO team to understand the user journey and provide recommendations to improve conversions
• Supports client communication (under our company brand) – Understand client needs, request access to appropriate tools, communicate expected hours of completion (brief), execute on the request, provide instructions to the client’s internal team, etc.

Requirements

• 2+ years of proven CRO experience
• Ability to clearly and effectively articulate insights and recommended actions
• Understanding of Google Analytics, heatmaps and A/B testing tools
• Understanding of user journey and online funnels
• Understanding of copywriting to provide recommendations
• Experienced in the process of optimizing a site or landing page experience based on website visitor behavior to help improve the probability of the visitor taking desired actions (conversions) on the said page
• Digital Marketing agency experience is a plus
• Strong levels of integrity, autonomy, and self-motivation
• Excellent analytical, organizational, and time management skills
• Candidate must be able to commit to hyper-growth and to a long-term work engagement, must be gritty, must be emotionally intelligent, and must be an A-player.

Notice on Reference Checks

At Galactic Fed, we have found that past working relationships are often the best predictors of future success. Accordingly, we reserve the right to contact managers, direct reports, and colleagues at your previous places of employment for references, regardless of whether or not you share those people with us. To be clear, we will never contact anyone at your current employer without your permission, only past employers. If you have questions or concerns about this, please let us know in advance.

Qualifications

• 2+ years of proven CRO experience
• Ability to clearly and effectively articulate insights and recommended actions
• Understanding of Google Analytics, heatmaps and A/B testing tools
• Understanding of user journey and online funnels
• Understanding of copywriting to provide recommendations
• Strong levels of integrity, autonomy, and self-motivation
• Excellent analytical, organizational, and time management skills
• Candidate must be able to commit to hyper-growth and to a long-term work engagement, must be gritty, must be emotionally intelligent, and must be an A-player

Benefits

Responsibilities

• Work Schedule: Working hours must overlap with EST business hours (9am – 5pm EST) for at least five hours each day
• We expect team members, especially client-facing, to be available 9am – 5pm EST (New York Time)
• The candidate should ensure that the online traffic is highly valuable and consistent for the business
• Identify areas for process improvement and implement them to achieve CRO goals
• Lead CRO activities and becomes the in-house expert on all-things-CRO
• Design and implement CRO programs to improve conversions
• Analyze performance and suggest improvements
• Report on output from landing pages and A/B tests
• Sync with the Paid Media or SEO team to understand the user journey and provide recommendations to improve conversions
• Supports client communication (under our company brand) – Understand client needs, request access to appropriate tools, communicate expected hours of completion (brief), execute on the request, provide instructions to the client’s internal team, etc