Specialist, E-commerce Growth Marketing - Hybrid

As the Specialist E-commerce Growth Marketing, you will be reporting to the Sr Manager, Demand Generation and Revenue Operations, and will be responsible for driving customer acquisition, retention, and revenue growth through Canon Canada’s direct e-commerce channel. This role will develop new on-site experiences to increase engagement and execute data-driven strategies across owned and paid channels, working closely with operations, marketing, sales, and product teams.

Key Responsibilities

Develop and execute acquisition programs targeted at B2C/B2B e-commerce audience segments, with a focus on generating funnel activity and revenue generation.
Develop and execute retention programs for existing B2C/B2B e-commerce audience segments to drive repeat purchase and increase customer lifetime value.
Identify and implement opportunities for personalized digital storytelling experiences through on- and off-site channels to increase engagement, conversion, and loyalty.
Collaborate with Marketing, Sales, and Product teams to align e-commerce channel with brand marketing and sales promotion initiatives.
Monitor performance of ecommerce KPIs, identifying opportunities.
Collaborate with Marketing Operations team to identify new technical capabilities for development roadmap based on growth program requirements and user research / customer insights.

To Succeed, You Will Need

Post-secondary education in Business.
Minimum of 3-years in e-commerce experience.
Refined analytical skills are required to decipher and disseminate data to enhance sales and customer experience.
Knowledge of marketing automation platforms such as Adobe, Salesforce or MailChimp ; enterprise e-commerce platforms such as Adobe Commerce or Shopify ; UX/UI research methodologies and tools such as Hotjar or Microsoft Clarity.
Good time and process management skills.

Why Join?

HYBRID WORK

We offer a Hybrid work schedule. You will be in the office Mondays and Wednesdays each week, and can work from home for the remainder of the week (subject to specific business needs requiring office attendance).
When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools.

BENEFITS

Comprehensive health coverage plan that includes medical, dental and vision.
Life insurance, disability and wellness programs.
Vacation, Paid Personal Time and Sick days.
Matching RRSP contribution & Profit-Sharing Program.
Tuition Assistance Program for professional continuing education.
Discounts on Canon products, retailers, memberships and more!

EMPLOYEE PERKS

Free coffee and snacks.
On-site cafeteria and outdoor patio.
Employee gym and fitness centre.
Employee referral program.
Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products.
Community involvement.
Employee Appreciation Events.

Canon has been at the forefront of digital imaging innovation for more than 80 years. Since 1973, Canon Canada has been the leading provider of consumer, business and professional digital imaging solutions to Canadians.

At Canon Canada, we've established a diverse culture that's made us a respected and successful industry leader. Canon's corporate philosophy is Kyosei: all people, regardless of race, religion or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada's best employers for diversity.

We are committed to environmental sustainability and have established programs that support our Kyosei philosophy and Environmental Charter. Since 2019, Canon Canada has been named one of Canada's Greenest Employers, an award that recognizes employers leading the way in creating a culture of environmental awareness.

We offer comprehensive health and wellness benefits, learning and development opportunities, recognition programs and other perks. We want your career with us to be a journey, and we provide the tools to help you contribute and succeed from Day 1.

As an equal opportunity employer, we welcome applications from all backgrounds and are committed to supporting and celebrating the diversity in our workforce. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment. Canon Canada is proud to provide accommodation(s) during the recruitment process. For applicants requiring accommodation in the recruitment and assessment process and when hired, please contact us at accessibility@canada.canon.com or at 1-855-531-3850 or 905-863-8713. To learn more about Canon Canada, visit careers.canon.ca.

Specialist, E-commerce Growth Marketing

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