Description

Advertising is one of the fastest growing businesses at Amazon and that growth generates challenges in managing huge volumes of advertising submissions while maintaining a high customer experience and working at the speed that advertisers demand. We believe that advertising, done well, can enhance the value of our customer experience and generate a positive ROI for our advertising partners.

As part of Advertising Trust’s Policy & Integrity team, you will have high visibility across Amazon business lines, establishing the right customer experience and long-term strategy for the success of Amazon Advertising. We are a global and diverse team with a long tenure in online advertising, expertise in developing customer experience solutions for highly complex situations, risk mitigation, and brand integrity. We are looking for deep thinkers, innovators, and individuals who are customer obsessed.

Key job responsibilities

Clearly communicate risks and product requirements, including through high quality written presentations, behind policies to internal stakeholder teams and to senior leadership to support understanding and consensus of policy positions
Work with product teams by creating business requirement documents to ensure policy compliance for developing ad products
Build collaborative relationships across other policy teams within the Ad Trust Policy team, across Ads Trust, the Sales organization, Legal, PR, Public Policy and other business units outside of Ads as necessary to support policy management.
Support high-risk and high-impact escalations in partnership with moderation and tiered support teams.
Build an understanding of how ad tech systems generally function and how Amazon’s functions to inform policy work to influence product managers and leadership.

Own full policy sets as necessary, including creation and management from rationale to policy language to communication to technical implementation to ongoing monitoring through data.

About The Team

The Ad policy team owns global ad policies across all Ad products and Amazon Publishers. This dynamic team is an integral part of how we support Amazon Advertising and as such has touch points across multiple areas of our business. We make a customer impact with every ad we serve and pride ourselves on doing so with a customer centric focus.

Basic Qualifications

awareness of current and emerging events that impact policy positions
7+ years’ experience in content moderation or ad tech, product policy, advertising policy or related roles with a policy focus
Experience effectively collaborating with Public Relations, Legal, and Public Policy teams in high stakes environment
Ability to work effectively with cross functional groups within a matrixed organization.
Experience managing, analyzing and communicating results to senior management
Excellent communication (verbal and written) and collaboration skills that enable you to earn trust at all levels, including leadership.
Ability to make complex decisions without enough data.

Preferred Qualifications

Master’s degree, law degree, or MBA
Proven experience driving engineering projects
Proven experience working with metrics and data analysis
Proven experience working on digital advertising in a regulatory position
Proven experience with creative acceptance policies, advertising standards, or a related field.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $148,300/year in our lowest geographic market up to $245,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Company - Amazon.com Services LLC

Job ID: A3061293

Qualifications

awareness of current and emerging events that impact policy positions
7+ years’ experience in content moderation or ad tech, product policy, advertising policy or related roles with a policy focus
Experience effectively collaborating with Public Relations, Legal, and Public Policy teams in high stakes environment
Ability to work effectively with cross functional groups within a matrixed organization
Experience managing, analyzing and communicating results to senior management
Excellent communication (verbal and written) and collaboration skills that enable you to earn trust at all levels, including leadership
Ability to make complex decisions without enough data
These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation

Benefits

The base pay for this position ranges from $148,300/year in our lowest geographic market up to $245,200/year in our highest geographic market
Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits

Responsibilities

Clearly communicate risks and product requirements, including through high quality written presentations, behind policies to internal stakeholder teams and to senior leadership to support understanding and consensus of policy positions
Work with product teams by creating business requirement documents to ensure policy compliance for developing ad products
Build collaborative relationships across other policy teams within the Ad Trust Policy team, across Ads Trust, the Sales organization, Legal, PR, Public Policy and other business units outside of Ads as necessary to support policy management
Support high-risk and high-impact escalations in partnership with moderation and tiered support teams
Build an understanding of how ad tech systems generally function and how Amazon’s functions to inform policy work to influence product managers and leadership
Own full policy sets as necessary, including creation and management from rationale to policy language to communication to technical implementation to ongoing monitoring through data

Principal Ads Policy Manager, Advertising Trust Policy

Job Type