Social Media Manager & Account Strategist

✨ Company Description

Posh Social Co. is a boutique social media marketing, content and creative agency based in Pittsburgh, PA, working with brands across lifestyle, hospitality, and service-based industries.

We focus on intentional content, elevated branding, and strategies that actually drive results — not just aesthetics. Our approach blends creative direction with strong systems and client experience, helping brands show up consistently and grow with purpose.

At Posh Social Co., we get to do something that actually matters — we work alongside small businesses and startups whose owners have poured everything into building something from the ground up. Their brand is their dream, and we get to be a small but meaningful part of bringing it to life. That's not something we take lightly.

We're looking for someone who feels that too. Someone who understands what it means to work for and with a small business — the excitement of growth, the reality of setbacks, and the dedication it takes to show up for both. We're a growing team ourselves, and we need people who are invested not just in their own success, but in the success of their teammates, their clients, and the company as a whole.

If you're positive, solution-focused, results-driven, and you genuinely care about the work you put out into the world — keep reading.

💼 Role: Social Media Manager & Account Strategist

This is a part-time role (up to 20 hours per week), hybrid based in Pittsburgh, PA, with flexibility for remote work — but local presence is required and non-negotiable. Some shoot days, client meetings, and on-site needs will require you to be physically present and available.

As a Social Media Manager & Account Strategist, you'll take ownership of a small portfolio of client accounts — leading communication, developing strategy, writing captions, publishing content, and overseeing execution in collaboration with our team.

This role is three things in one: social media manager, account manager, and strategist. You're writing captions and publishing content daily, managing client relationships and communication, and building the strategy that drives it all. If you thrive wearing multiple hats and want ownership over real accounts — this is for you.

🎯 What You'll Do

Client Management

• Serve as the main point of contact for assigned clients
• Lead communication, approvals, and ongoing coordination
• Run or support client meetings — prepared, organized, and on time
• Proactively flag issues before they become problems; don't wait to be asked

Strategy & Planning

• Build and manage content calendars a minimum of 2+ weeks ahead at all times
• Develop content direction and shot lists — delivered to creators before shoot day, every time
• Align content with brand voice, upcoming campaigns, and business goals
• Stay ahead of deadlines; this role requires anticipating what's coming, not reacting to it

Content Oversight & Publishing

• Collaborate with creators and editors to ensure briefs are clear and complete
• Write and edit captions for all client content — on-brand, engaging, and platform-appropriate
• Schedule and publish content on behalf of clients across Instagram, TikTok, and Facebook
• Review and approve content before it goes out — quality control is your responsibility
• Ensure consistency and accuracy across platforms and clients
• Follow through on deliverables without needing to be chased

Performance & Optimization

• Analyze performance and identify opportunities for growth
• Support monthly reporting and strategy conversations with clients

Growth Contribution

• Identify opportunities to expand existing client accounts
• Support proposals and new business efforts
• Opportunity to earn bonuses tied to client growth and sign-ons

🧠 Qualifications

• Experience managing multiple social media accounts — agency experience strongly preferred
• Strong understanding of content strategy across Instagram, Facebook, and TikTok
• Confident, professional communicator with real client-facing experience
• Exceptionally organized — you manage multiple timelines without things slipping
• Deadline-driven: you deliver on time, every time, and flag early when something is at risk
• Proactive and solutions-oriented — you bring answers, not just problems
• Reliable and present — this role requires consistent availability, including for shoots and client-facing moments that cannot be done remotely
• Results-driven — you care about whether the content is actually working, not just whether it went out
• Self-starter who doesn't need to be micromanaged to stay on track
• Strong attention to detail in both content quality and client communication
• Must be based in Pittsburgh and available for in-person requirements as needed

💰 Compensation

• Base: $1,500/month (part-time)
• Additional client load: +$200–$300 per account
• Bonus opportunities for new client sign-ons and account growth
• Opportunity to grow into a larger role as the agency expands

⚡️ A Few Notes

• You'll be supported by a team for content execution — your job is to lead, direct, and hold the line on quality and deadlines
• We value strong communication, clean systems, and content that actually performs
• This role requires someone who shows up consistently — for the team, for the clients, and for the work
• Workload will grow with the agency; we're looking for someone who wants to grow with us
• We're looking for someone who fits — not just skillset-wise, but culturally. Someone with a positive, solution-based demeanor who values their own personal growth just as much as the growth of the people around them, the company, and above all, the clients we serve