E-Commerce & Marketplace Channel Manager (UAE Market)

We are looking for an experienced E-Commerce & Marketplace Channel Manager to manage and grow our online sales channels across the UAE market. The ideal candidate must have hands-on experience managing platforms such as Amazon UAE, Noon, Instashop, Deliveroo, Talabat, and similar marketplaces.

The candidate will be responsible for driving online revenue, optimizing product listings, managing promotions, improving marketplace visibility, and coordinating with operations and marketing teams.

Key Responsibilities: Marketplace Management

• Manage and oversee product listings on Amazon UAE, Noon, Instashop, Deliveroo, Talabat, and other UAE-based marketplaces.
• Create, optimize, and update product listings (titles, descriptions, keywords, images, pricing).
• Monitor and improve product ranking, visibility, and Buy Box performance.
• Ensure accurate stock synchronization across all channels.

Sales & Growth Strategy

• Develop strategies to increase online sales and market share.
• Plan and execute promotions, deals, seasonal campaigns, and flash sales.
• Analyze competitor pricing and adjust pricing strategies accordingly.
• Identify new marketplace opportunities in the UAE.

Performance & Analytics

• Track KPIs such as sales revenue, conversion rate, traffic, ROAS, and profit margins.
• Prepare weekly and monthly performance reports.
• Use analytics tools to optimize campaigns and listings.

Advertising & Promotions

• Manage Amazon PPC campaigns and marketplace ads.
• Plan sponsored ads and platform promotions.
• Optimize advertising budgets for maximum ROI.

Operations & Coordination

• Coordinate with warehouse and logistics teams for stock availability.
• Manage order processing, returns, and refunds.
• Ensure compliance with marketplace policies and UAE regulations.

Account Health Management

• Monitor seller ratings and customer reviews.
• Handle customer complaints and disputes.
• Maintain account health metrics to avoid penalties or suspensions.

Requirements

• Bachelor’s degree in Marketing, Business, E-Commerce, or related field.
• Minimum 3–5 years of experience managing UAE marketplace channels.
• Proven experience handling Amazon UAE and Noon accounts.
• Strong understanding of online grocery & quick commerce platforms (Instashop, Deliveroo, Talabat).
• Experience in Amazon PPC and marketplace advertising.
• Strong analytical and reporting skills.
• Knowledge of UAE consumer market trends.
• Excellent communication and coordination skills.

Preferred Qualifications

• Experience in FMCG / Retail / Food industry (if applicable).
• Experience in multi-channel inventory management systems.
• Advanced Excel and data analysis skills.
• Experience scaling online sales from start-up to growth phase.

Job Type: Full-time

Pay: From AED1.00 per month