Product Manager, E-commerce Tooling & Trading

Localised is local-first ecommerce. We have reimagined how brands and shoppers transact across borders, languages, currencies and cultures. With our own all-inclusive global ecommerce platform, we rapidly design, build, operate, optimize and market highly localised country-specific ecommerce sites in foreign markets for coveted brands. We help brands go global by being local. We are based in Toronto and London, and we are what brands expanding globally do next.

We are only looking for candidates who are able and willing to work in our Marlow, UK office.

We're looking for a Product Manager – Ecommerce Tooling & Trading. You will sit within our Product team and act as the companys authority on ecommerce management tooling and ecommerce trading disciplines. You will own the product vision and roadmap for the platforms, partners, plugins, and features that underpin how our Trading and Client teams operate day-to-day. This role bridges product management, ecommerce operations, and trading performance. You will ensure our internal teams are using internal and key partner platforms like Shopify, Klaviyo, Yotpo, Okendo and Algolia effectively, while identifying and prioritising new capabilities that drive conversion rate optimisation, revenue performance, and operational excellence for our clients.

More specifically, your responsibilities will include:

Product Ownership & Roadmap

• Own the product roadmap for key partner platforms (e.g. Shopify, Algolia, Yotpo, Okendo, Klaviyo) and plugins, integrations, and internal feature enablement across these tools
• Define priorities based on trading impact, client needs, scalability, and internal efficiency
• Translate business and trading requirements into clear product requirements and specifications

Product Ownership & Roadmap

• Localised's internal expert on ecommerce trading best practices and tooling usage
• Work closely with Trading, Client Success, and Technology teams to ensure Shopify and partner platforms are being used correctly, consistently, and effectively
• Establish best-practice workflows, configurations, and standards for ecommerce management across clients
• Support trading initiatives aimed at improving conversion rate, AOV, merchandising effectiveness, and on-site performance

Internal Enablement & Governance

• Identify gaps in tooling, configuration, or capability that limit trading performance
• Drive internal adoption of new features, tools, and processes through documentation, training, and enablement

Requirements Gathering & Partner Management

• Gather requirements from internal teams and clients on new features, enhancements, or partner capabilities
• Work with external partners and vendors to influence roadmaps and evaluate new solutions
• Assess, onboard, and rationalise ecommerce tools and plugins to ensure a best-in-class, maintainable stack

Performance & Continuous Improvement

• Measure the impact of tooling and feature changes on trading and conversion performance
• Use data and insights to iterate on product decisions and priorities
• Continuously improve how Localised enables ecommerce trading at scale across multiple markets and clients

We would love to hear from you if

• Proven experience as a Product Manager, Ecommerce Manager, Trading Manager, or similar role
• Hands-on experience managing multi-market or international ecommerce ecommerce sites on Shopify, and working with platforms such as Algolia, Yotpo, Okendo, Klaviyo, or similar tools
• Strong understanding of ecommerce trading disciplines (merchandising, CRO, onsite optimisation, promotions)
• Ability to translate commercial and trading needs into structured product requirements
• Strong stakeholder management and communication skills

Familiarity with headless or composable commerce concepts

• Experience working in a SaaS or ecommerce technology company

What we value

• We seek the truth. We are empathetic. We listen intently. We do not pretend to know when we don't. We ask questions. We are objective. We are open-minded.
• We speak the truth. We are transparent. Opacity takes too much work. We have a point of view. We share our point of view. We say what we mean. We mean what we say.
• We optimize for outcomes. We celebrate results. We do things that make a difference. We hold ourselves and each other accountable. We are driven. We know what we need to do. We got this.
• We innovate together. We are collaborative. We accomplish more together. Our broad perspective is a superpower. We are clever and resourceful. We solve hard problems in clever ways. We are strength in numbers.
• We are brave. We are bold and ambitious. We are adventurous. We choose paths not travelled. We choose the hardest problems. We are the ones in the arena. We are the ones who knock.